Workforce Supervisor – Call Center Job Php
GLOBAL BUSINESS SERVICES
RESPONSIBILITIES:
REQUIREMENTS:
* BA/BS or equivalent experience
* Understanding of Call Centre Fundamentals
* Real time analysis and workforce management experience 1-3 years
* Call center experience 1-3 years
* Ability to comprehend and apply statistical analysis techniques to business requirements
* Strong Microsoft Excel and Access Skills
* Attention to detail/accuracy
* Flexible in relation to work hours – overtime and weekend work may be needed as required.
* High level organizational skills
* Applicants should be Filipino citizens or hold relevant residence status.
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
Preference will be given to candidates who APPLY ONLINE
Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
