Philippine Call Center Jobs / BPO Industry

Pricipal/Senior Engineer
(with CCIE or CCSP or CCVP certification)
(National Capital Reg – Alabang, Muntinlupa)

Responsibilities:

* Principal/Senior Engineer must have advanced knowledge of and be able to support others with: TCP/IP, RIP, OSPF, BGP, Frame-Relay specs, ATM specs, ISDN specs, MPLS, VLAN switching, WLAN, security/firewalls, VoIP, and DNS. Our ideal candidate is an able leader with the drive to deliver results. We are also looking for excellent conflict-resolution, negotiation, communication, and customer-service skills; English proficiency; the ability to thrive in a fast-paced 24/7 environment and analyze order activities, trending and root causes. The requirements below must also be met.

Requirements:

* A Bachelor’s degree in Engineering (computer/telecommunications), Computer Science or Information Technology
* Master’s degree preferred
* MUST have valid CCIE or CCSP or CCVP certification and able to provide valid Cisco certification number
* At least 8 years’ progressive technical experience
* Solid experience with Cisco ISR routers, Catalyst switches and Call Manager
* Full-Time positions available.
* Required language(s): English, Filipino

* You will also need to have advanced knowledge of LAN/WAN concepts (including wireless LAN), VOIP technology, IP telephony and common network security practices/standards/troubleshooting and implementation of Avaya IP telephony or Nortel IP telephony solutions. Candidates must be able to acquire a US Visa or provide proof of US citizenship.

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