Technical Support / HelpDesk Agent - DAY SHIFT
Technical Support / HelpDesk Agent - DAY SHIFT
(National Capital Reg - Ortigas Center, Pasig City)
Responsibilities:
Resolve our customers’ technical queries and concerns by providing real time support accurately for Internet customers in Australia through phone and email.
ADSL, Dial-Up and network administration experience is an advantage.
Experience with any of the following platforms, Windows and Linux Operating System Ensure schedule adherence
Requirements:
CALL CENTER EXPERIENCE IS A MUST
Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Knowledge in TCP/IP, OSI Layers, Firewall, VPN, SMTP, POP3
Must be knowledgeable in operating network equipment such as adsl and dial-up modems, routers, firewalls, proxy servers
Required language(s): English
Applicants must be willing to work in Pasig.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
Full-Time positions available.
Can start immediately
NO GRAVEYARD SHIFT!!!
If you posses ALL of the requirements above, we invite you for a technical interview at the
Orchid Cybertech Services, Inc.
21F Robinsons Equitable Tower, Ortigas, Pasig (beside Robinsons Galleria).
Please bring a copy of your resume.
You may also send your resume to:
ocsi_hr@tpg.com.au
ocsi_recruit@tpg.com.au
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