Technical CSA in QC – Convergys Corporation

Technical Customer Service Associates (Quezon City)
(National Capital Reg – Commonwealth, Quezon City)

REQUIREMENTS:
Job Background/Responsibilities:
A Technical Customer Service Associate handles troubleshooting of internet service related to connectivity/email/browsing concerns.

Qualifications/Requirements/Skills:
We are looking for candidates who at least completed 2 years of college preferably a Computer related course
Excellent communication skills in English
We need candidates who are familiar with basic computer operations
Having a previous call center background is an advantage
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
Full time and Part time position available
Applicants should be Filipino citizens or hold relevant residence status.

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200

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