Standards and Practices Manager
Philippine Call Center Jobs
Standards and Practices Manager
(Central Visayas - Cebu City)
Requirements:
A graduate of any four-year business related course
With previous experience in process management and continuous improvement in a service industry in a supervisory or managerial capacity.
Possess a “can do” attitude with a strong drive to achieve results
Knowledgeable in process definition and implementation
Can proactively work across teams and ensure that standards created are in tune with emerging industry practices.
With strong ability to proactively identify deficiencies and manage actions to implement change via continuous improvement, observation and feedback.
iCOMM INTERNATIONAL
5th Floor Unit 501-502 Skyrise Building IT Park, Apas Lahug Cebu City 6000.
Website: http://www.icomm.ph