Quality Assurance Specialist - Call Center Jobs
Sutherland Call Center Philippine
Quality Assurance Specialist
(Central Luzon - Clark, Pampanga)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Clark,Pampanga.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Quality Control/Assurance or equivalent.
At least 6 months experience in working with customers of varied technical knowledge and business needs
Experience in working with people on different levels
Must have good verbal and written communication skills
Computer literate
Excellent and proven writing / English / Technical skills and knowledge
Proficient with writing reports, business correspondence and procedure manuals
Ability to coach and to educate agents on non-proficient areas
Understanding of quality feedback processes
Full-Time positions available.
visit our website www.suth.com
Company Name :
Sutherland Global Services Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Location :
25/F Export Bank Bldg. Chino Roces Cor Gil Puyat Ave. Makati City 1200
WebSite :
http://www.suth.com
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