Program Administrator (Call Center Jobs IBM Business Services, Inc.)
(National Capital Reg)
Responsibilities:
* Support the Project Manager in the implementation of projects through data collection, data analysis, project documentation, testing preparation, pre-cutover preparation, and post cut-over monitoring
* Assist the Project Manager in producing the project deliverables
* Support the Process Architect and Subject Matter Expert in the analysis of the desktop procedures and separation of duties (SOD) matrix
* Create or update the desktop procedures and SOD matrix
* Assist in the coordination of project activities with the Operations Team
* Performs other tasks as required
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Above Average Communication Skills
* Working knowledge of MS Word, MS Excel, MS Visio and MS Powerpoint
* Time management and ability to prioritize tasks
* Attention to details
* Adherence to deadlines
* Flexibility/adaptability to changes
Company Name :
IBM Business Services, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
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