VISAYAS – Product Trainer
RESPONSIBILITIES:

* The Trainer is responsible for ensuring client satisfaction through the management and delivery of the Initial Training Program (ITP) within their CMC. Responsible for development and administering employee-training programs, classroom supervision including coaching and counseling, up training by project, continually assessing program effectiveness and determining other training needs. Develops and delivers other operational training courses as required. Responsible for identifying gaps between the training program and production requirements, recommending and implementing solutions, and delivering and evaluating client specific training to meet project goals.

REQUIREMENTS:

* Previous training or presentation experience
* Minimum of 3 years experience in a customer service environment or related position, preferably in a teleservices or telecommunications company
* Technical instructor in an Instructor-led classroom environment experience is required
* Supervisory experience preferred, preferably in a call center environment
* The Trainer is responsible for ensuring client satisfaction through the management and delivery of the Initial Training Program (ITP) within their CMC. Responsible for development and administering employee-training programs, classroom supervision including coaching and counseling, up training by project, continually assessing program effectiveness and determining other training needs. Develops and delivers other operational training courses as required. Responsible for identifying gaps between the training program and production requirements, recommending and implementing solutions, and delivering and evaluating client specific training to meet project goals.
* Must be willing to work in Iloilo
* Applicants should be Filipino citizens or hold relevant residence status.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

Field Marketing Representative – Contractual (Alabang)
(Southern Tagalog – Alabang)

RESPONSIBILITIES:
Provide support in the coordination of the development ad implementation of marketing programs, advertising and promotional activities with internal business and resource units, vendors and agencies

Provide support in the coordination between internal and external units to facilitate marketing and sourcing functions (i.e. merchandising, activations, vendors, etc.)

Monitor the progress of marketing activities and/or projects and submit periodic reports

Will handle various Marketing programs for the South Area.

# Job Fairs

# Special Events

# Marketing Research

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Economics, Marketing, Mass Communications or equivalent.
* Required language(s):
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Manila.
* Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent.
* Applicants should be Filipino citizens or hold relevant residence status.
* Must be willing to perform field work.
* Proficient in project management.
* Strong negotiation, presentation, people and communication skills.
* Contract positions available.

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Company Tel :
5555284

Market Researcher and Marketing Executive
(National Capital Reg)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Marketing or equivalent.
* At least 3 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent. Job role in Market Research or Marketing Executive.
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Asia Select Inc.
6/F Anthenaeum Bldg., 160 Leviste St. Salcedo Village Makati City 1200.

Purchasing Senior Officer
(National Capital Reg)

RESPONSIBILITIES:

* Plan, organize and control the procurement and delivery of goods and services for the organization
* Responsible for process review and recommendation of procurement / sourcing activities
* Manage the purchasing process for non-routine commodity purchases (e.g. technology, telecom, facilities, etc) and national supply contracts
* Implement company policies and procedures on purchase requisition processing
* Negotiate for the most cost-effective price for the item requisitioned
o Review and evaluate duly approved Purchase Requisitions, ensure that correct and complete details are stated otherwise, coordinate with all concerned to complete needed information
o Canvass price from suppliers of requested item/s
o Conduct demonstration of the requested item/s if necessary
o Consult people who have expertise/knowledge on products and/or services requisitioned
o Evaluate products and/or services offered in coordination with the requisitioner
o  Prepare Purchase Orders/Contracts
o  Monitor proper delivery of products and/or services by supplier based on agreed upon terms and conditions stated on the Purchase Order/Contract
o In case of projects, responsible for monitoring progress of work and ensure compliance of the contractor to the approved timetable
* Negotiate leasing arrangements with vendors on behalf of end-users and develops recommendations related to lease vs buy analysis
* Work with Purchasing Head to develop purchasing strategy and tactics
* Liaise with Sourcing organization to understand sourcing strategies and to develop appropriate tactics for purchasing execution
* Establish processes and procedures that support integration and the development of a customer-centered work group
* Work with process improvement group to identify and track performance against key business measures
* Develop item master list and ensures that it is updated and maintained by Purchasing support group
* Work with vendors to ensure efficient ordering, delivery and billing
* Establish and maintain a network of external contacts to stay abreast of industry and functional best practices
* Expand supplier and contractor base, continuous search for qualified suppliers, especially for frequently ordered products/services
* Establish credit lines with suppliers
* Examine and resolve complaints concerning vendors and products
* Provide advice, coaching and training for end-users and purchasing staff pertaining to requisitioning and other purchasing activities

REQUIREMENTS:

* 3 to 5 years related experience; or equivalent combination of education and experience
* Project Management / System Implementation experience, e.g. Purchasing System/Automation, construction build-out, etc
* Must have proficiency with various software applications programs
* Must have a good working knowledge of PeopleSoft Financials as it pertains to purchasing, asset management and accounts payable
* Knowledge of the corporation’s business and organization, its customers and vendors
* General awareness of modern purchasing strategy and the manner in which it needs to be executed
* Experience in developing and managing key relationships with vendors and end-users
* Ability to translate business strategy into workable day to day tactics for staff
* Demonstrated analytical skills to identify problems in business processes and to develop workable solutions that have cross-functional impact
* Experience with managing and leading change in a recently consolidated or merged organization
* Leadership skills to motivate staff ranging from the Assistant to Supervisor level
* A bachelor’s degree (or equivalent) in business or engineering
* Minimum of 3 years related experience in purchasing functions, preferably in the contact center, telecommunications and computer service industry
* Ability to communicate at all levels of management
* Attention to detail and deadlines
* Ability to conceptualize and lead implementation of projects
* Willing to work and be assigned (temporarily or extended) to the other Convergys sites within Metro Manila if the job requires
* High level of integrity and ethical values, formal background checking is required

Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company
Location :
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Company Tel :
5555284

Customer Service Representative – Direct Marketing (Job Code: CSR-DM)

RESPONSIBILITIES:

* To do direct marketing tasks for Emerson Account.

REQUIREMENTS:

* College degree
* 1-2 years experience in marketing and client relationship (required)
* Excellent English written and oral communication skills
* Knowledge in Microsoft Applications
* Ability to be proactive, creative, and must have the drive and self-initiative to manage multiple priorites
* Great organizational and communication skills
* Must be detail-oriented, service-oriented and resourceful, and an eye for good design a plus
* Required language(s): English.
* Applicants should be Filipino citizens or hold relevant residence status.

Email Resume to HRD-EMERSONJS@sykes.com and indicate Job Code: CSR-DM.