VISAYAS – Product Trainer
RESPONSIBILITIES:
* The Trainer is responsible for ensuring client satisfaction through the management and delivery of the Initial Training Program (ITP) within their CMC. Responsible for development and administering employee-training programs, classroom supervision including coaching and counseling, up training by project, continually assessing program effectiveness and determining other training needs. Develops and delivers other operational training courses as required. Responsible for identifying gaps between the training program and production requirements, recommending and implementing solutions, and delivering and evaluating client specific training to meet project goals.
REQUIREMENTS:
* Previous training or presentation experience
* Minimum of 3 years experience in a customer service environment or related position, preferably in a teleservices or telecommunications company
* Technical instructor in an Instructor-led classroom environment experience is required
* Supervisory experience preferred, preferably in a call center environment
* The Trainer is responsible for ensuring client satisfaction through the management and delivery of the Initial Training Program (ITP) within their CMC. Responsible for development and administering employee-training programs, classroom supervision including coaching and counseling, up training by project, continually assessing program effectiveness and determining other training needs. Develops and delivers other operational training courses as required. Responsible for identifying gaps between the training program and production requirements, recommending and implementing solutions, and delivering and evaluating client specific training to meet project goals.
* Must be willing to work in Iloilo
* Applicants should be Filipino citizens or hold relevant residence status.
TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com
Affiliated Computer Services, Inc. (ACS) is expertise in action. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Production Control Analyst
(National Capital Reg)
Responsibilities:
Monitors the day-to-day production process for the Georgia-Pacific SBU
Insure the flow of work throughout the system
i. MCP Item Inspector
ii. Web Workflow reports
iii. File loads (inbound and outbound)
Assures all system “jobs” and “services” are running
Rectify or notify management of potential bottlenecks
1st line of defense for production issues
In depth understanding of the complete technical process (not code)
b. MCP / SIR
c. WebDE
d. All automated and manual tasks / applications
e. Web Workflow
In depth understanding of system and user documentation
In depth understanding of the system configurations
b. Make approved configuration changes
c. Document all configuration changes
d. Create Business Requirement Documents for changes that require a developer
Interface with production supervisors
b. Take ownership of day to day issues related to the system
c. Notify of potential issues or areas of concern
Interface with Help Desk
b. Open new issue tickets
c. Signoff and close existing tickets
Interface with Management
b. Provide meaningful reports of current status
c. Notify of escalating issues
d. Provide status on open Help Desk tickets
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Finance/Accountancy/Banking, Computer Science/Information Technology or equivalent.
* Required language(s):
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* Full-Time positions available.
* Must be willing to work in NIGHT SHIFT and in MAKATI CITY
Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com
Production Control Analyst
(National Capital Reg)
Responsibilities:
Monitors the day-to-day production process for the Georgia-Pacific SBU
Insure the flow of work throughout the system
i. MCP Item Inspector
ii. Web Workflow reports
iii. File loads (inbound and outbound)
Assures all system “jobs” and “services” are running
Rectify or notify management of potential bottlenecks
1st line of defense for production issues
In depth understanding of the complete technical process (not code)
b. MCP / SIR
c. WebDE
d. All automated and manual tasks / applications
e. Web Workflow
In depth understanding of system and user documentation
In depth understanding of the system configurations
b. Make approved configuration changes
c. Document all configuration changes
d. Create Business Requirement Documents for changes that require a developer
Interface with production supervisors
b. Take ownership of day to day issues related to the system
c. Notify of potential issues or areas of concern
Interface with Help Desk
b. Open new issue tickets
c. Signoff and close existing tickets
Interface with Management
b. Provide meaningful reports of current status
c. Notify of escalating issues
d. Provide status on open Help Desk tickets
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Finance/Accountancy/Banking, Computer Science/Information Technology or equivalent.
* Required language(s):
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* Full-Time positions available.
* Must be willing to work in NIGHT SHIFT and in MAKATI CITY
Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
* Required language(s):
* At least 3 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Engineering – Electrical or equivalent.
* Full-Time positions available.
Due to the urgency of requirement, applicants are requested to email their comprehensive resume detailing work experiences immediately to nila.fabellon@continental-corporation.com or send to Continental Temic Electronics (Phils.), Inc. LISP II, 16 Ring Rd. Brgy. La Mesa, Calamba, Laguna
Requirements:
* Candidate must be a Graduate of BS Chemistry, Biology or Chemical Engineering course
* Work experience in the analysis of raw materials an advantage, but not necessary
* Exposure in a manufacturing set-up / production operations a plus factor
* Male / Female, Trainable, with positive work attitude
* Able to relate to any level in the organization
* Must be willing to work in Novaliches, Quezon City
GEMECO
62 Gen. Luis St. Capri Novaliches Quezon City -.