(Central Luzon – Clark Freeport Zone, Pampanga)

Responsibilities:

* Develops and conducts training assessments, competency testing as well as follow-up testing to determine effectiveness of training programs.
* Prepares suitable training module/course for both new hires and existing Customer Service Representatives
* Delivers training materials

Requirements:

* Graduate of any four year course
* Ability to assess readiness & competencies of trainees
* With at least two years working experience as a trainer
* Experience in creating and facilitating training programs
* Experience in working with people on different levels
* Effective presentation and business writing skills
* Highly creative, organized, attentive to details and can analyze and interpret information
* Must have outstanding communication skills (verbal and written), motivational skills, and a professional demeanor.

Previous applicants need not apply.

Company Name :
ELCELL CALL CENTER LTD. INC.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg. 6A Berthaphil 1 Compound Jose Abad Santos Avenue, CFZ Angeles City 2009

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