NextFocus : Technical Services Manager
Philippine Call Center Jobs
Technical Services Manager
(National Capital Reg - 6/F Unioil Center, 1222 Acacia cor. Commerce Ave., MBP, Ayala Alabang, Muntilupa City)
Responsibilities:
Responsible for managing all Technical Teams in the Philippine Office
Shall coordinate with US Principals during US Business Hours
Uphold Company set technical standards for network management (e.g. ASR, ACD, SLA parameters, Availability, etc.)
Train and manage a team of switching and transmission specialists on 24 x 7 work schedule
Requirements:
Technical Course Degree Graduate (e.g. IT, CS, ECE)
5-10 years Work Experience in Telecom Operations (Voice and Data Networks) in a Management Role
Can work flexible hours mostly US business hours
Knowledgeable in VoIP, TDM, Voice Compression, open switch (Excel, SONUS, etc), CISCO, Quintum, ISDN, C7 and other switching protocols
NextFocus Philippines, Inc.
6/F Unioil Center, 1222 Acacia Ave. cor. Commerce Ave.,
Madrigal Business Park, Ayala Alabang,
Muntilupa City, 1780
National Capital Region