Network Support Specialist – Call Center Jobs Cebu City
(Central Visayas – Cebu City)
Responsibilities:
As a network support specialist, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for Internet connection and VoIP (Voice-over-internet). You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
Requirements:
# Must have finished a four-year course in college.
# If undergrad of at least 2 in college, must have a call center experience for 6 months.
# With IT inclination; familiar with Internet connection and Network troubleshooting.
# Excellent English communication skills.
# Good problem solving and decision making skills.
# Applicants should be Filipino citizens or hold relevant residence status.
# Fresh graduates/Entry level applicants are encouraged to apply.
# Full-Time positions available.
With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:
* Fill up an ARP Form in the site where you will apply.
* Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530
Don’t forget to put in your own information so we can call you in case any of your referrals get hired.
Please specify if your referral has call center experience.
Refer now to win!
eTelecare, a Stream Global Services Company
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
Tel: (02) 580.65.30
Website: http://www.etelecarecareers.com
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