JP Morgan Chase : Voice & Accent Trainer
Philippine Call Center Jobs
Voice & Accent Trainer (Chase Auto Finance)
(National Capital Reg - Makati City)
Responsibilities:
Plan, implement and conduct a wide range of training programs with emphasis on new-hire product training
Evaluate trainees’ performance and accurately identifying weaknesses
Demonstrate platform skills including professional demeanor, classroom facilitation techniques, and encouragement of open dialogue
Monitor and observe various work functions to determine post training development needs
Provides team-specific training on a need basis
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 year(s) of working experience in the call center/BPO industry with at least 1 year experience as Voice and Accent, Soft Skills and/or Communication Skills Trainer is required for this position.
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Bachelor’s degree in any field.
Excellent verbal and written communication skills.
Excellent Presentation & Facilitation skills.
Willing to work on shifting schedule.
JP Morgan Chase Bank, N.A.
31/F Philamlife Tower, 8767 Paseo de Roxas Makati City -.
Website: http://www.jpmorgan.com