IT Service Desk Associate – eTelecare Global Solutions Inc.
IT Service Desk Associate
(National Capital Reg – Libis, Quezon City)
Responsibilities:
* The candidate will be responsible for providing technical support via phone or email to end-users and Stream client contracts. This will include responding to IT infrastructure and application-related inquiries, problems and issues; problem resolution and providing feedback or follow up to end-user and eTelecare management.
Requirements:
* Graduate of BS Computer Science or any Computer related course.
* Excellent problem solving skills.
* Excellent oral and written communication skills.
* Computer literate. Knowledgeable in MS Office applications.
* Basic Information Technology knowledge.
* Able to work on different shifting schedule.
eTelecare Global Solutions Inc.
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.
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