IPCCO : DAY SHIFT CSRs
Philippine Call Center Jobs
Intellectual Property Contact Center Outsroucing
PIONEER ACCOUNT/in-bound/DAY SHIFT
AGENTS WITH EXPERIENCE, ASAP
CSR
Job Description
Answer calls about product pre-sales inquiry and complaint
Answer calls about product after sales inquiry and complaint consisting of service, repair, warranty & non warranty and technical issue.
Properly handle calls about special organization’s request under the client agreement
Handle calls about collecting certain information client has defined a special need
Position Requirements
6 months or above of full time call handling experience or relevant work experience;
Typing skills-minimum 40WPM;
Good verbal and written English communication skills;
Good analytical problem solving skills; linear and logical troubleshooting skills
Self-disciplined and perceptive;
Action and service oriented – can demonstrate initiative and a friendly, “can do” attitude.
Career Level : General
Qualification : Degree
Yr(s) Exp : N/A
Job Category : Call Centre - Agents (Inbound / Outbound), Customer Service
Job Location : NATIONAL CAPITAL REGION - Metro Manila (NCR)
Salary : Not Specified / Negotiable
Job Type : Full Time, Permanent
JOsine said,
August 17, 2008 @ 3:20 pm
Hi, I’m interested to work as a CSR for day shift. Could you please send me the details in my email if you won’t mind. Thanks!