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Infinity Support is looking for Technical Support Engineers. For applicant who does not know Infinity Support, is one of the leading Call Centers providing superior technical support to some of the largest Web Hosting and Software companies in the U
nited States. We are currently seeking sharp individuals to join our rapidly expanding Technical Support accounts.
Technical Support Engineers *December Start Date* – ISC89
Pasig City (National Capital Reg) – Ortigas Center
Provide technical support via phone, e-mail, and chat
Provided excellent customer service by providing customers product and service information
Handle general customer inquires and complaints
Identify needs of the customer and offer solution through up-selling and cross selling
Project a professional company image through good service
in all customer interactions
Candidate possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field (Computer or IT-related college degree is an advantage)
Fresh graduates/Entry level applicants are encouraged to apply.
Above average English communication skills
Knowledgeable with basic computer operations and basic troubleshooting
Ability to learn and adapt to different learning environments
Internally motivated with a strong passion for continuous development
Any customer service related experience is desirable.
Be able to do multi-tasking
Agreeable to work on graveyard shift or shifting schedules
World Class Technical Support Training
Casual work environment
30 Vacation/ Sick Leaves
Join our rapidly growing company, where opportunities for career advancement, great working environment and fun team await!
Interested applicants may bring their resume and valid ID from 8AM to 3PM (Cut-off time is at 3PM), Mondays to Fridays at:
Units 1608 Antel Global Corporate Center,Doña Julia Vargas Avenue, Ortigas Center, Pasig City
Contact Person: Chris
Landline: (02) 916 7565, (02) 916 0256,
Mobile: 09178914731, 09228839847, 09291728202