ICT GROUP : Team Leaders
Philippine Call Center Jobs
Competencies and Responsibilities :
* Strong leadership skills, confident, interpersonal and motivational skills, has initiative, performance driven,proactive ;
* Result-oriented in meeting performance objectives in key performance metrics ;
* Decisiveness and has the vision for employee satisfaction ;
* Partner with Performance Improvement to identify training needs for the workgroup.
Qualifications:
* Bachelor’s Degree / College graduate ;
* Preferably one (1) year experience as Team Leader / Team Manager in a call center ;
* MUST have a background / experience in a financial account ;
* 2-3 years experience in customer service, telecom, marketing, sales or general business ;
* Knowledge of billing, technical and computerized systems, thorough product knowledge and industry knowledge desirable ;
* Above average communication skills, with great attention to details ;
* Proficient in MS Office applications.
Angelo Sawi said,
May 11, 2008 @ 2:35 am
Is the company offering an On Job Training(OJT) for the incoming graduating?Please send any informations about the related question via email or call my celphone number 09095168769. Thank You
Angelo Sawi said,
May 11, 2008 @ 2:36 am
Is the company offering any On Job Training(OJT) for the in coming graduating?Please send any informations about the related question via email or call mu celphone number 09095168769. Thank You.