Customer Care Specialists

(Automobile Account for Eastwood, QC)
(National Capital Reg – Eastwood City, Libis, Quezon City)

Responsibilities

* Responsible for providing excellent technical support service by phone for one of the world’s leading automobile companies

Requirements

* Completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Applicants should be Filipino citizens or hold relevant residence status.

We offer a premium for previous contact center experience.

For Customer Care Specialist positions – Walk-in applicants are prioritized.

MANDALUYONG CITY – IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

QUEZON CITY – IBM Daksh Recruitment Center
IBM Building E, 2nd Floor
UP-Ayala Techno Hub, Commonwealth Ave.
Diliman, Quezon City

Landmarks:
- University of the Philippines Campus

IBM Daksh Business Process Services Philippines Inc.
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552.

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