Genpact LLC Muntinlupa – Transition Manager
Genpact is a global provider of high-quality business and technology services. It delivers business impact through operational excellence – helping global enterprises improve their revenue, cash, costs, margins, speed, and customer relationships. Genpact has over 36,000 highly skilled associates specialized by industry – banking/finance, insurance, manufacturing, transportation, and automotive and by the impact areas they serve – sales & marketing analytics, supply chain and aftermarket services, financial services core operations & collections, finance & accounting, information technology services, and enterprise application services & program management.
Genpact’s process engineers and technology specialists speak 28 languages and deliver services from 26 state-of-the-art operations centers in India, China, Hungary, Romania, the Philippines, the Netherlands, Spain, the United States, United Kingdom and Mexico. The business delivery model at Genpact is based on speed, simplicity, and a constant quest for Six Sigma quality. It is known for its commitment to high quality and low cost, global delivery capability, proven transition and engagement models and process re-engineering skills. Not surprisingly, Genpact has been internationally ranked No. 1 Best Performing BPO & Leader in Human Capital Development by Global Services 100 Survey, 2007.
Transition Manager
(National Capital Reg – Muntinlupa City)
Responsibilities:
* Job Description:
* The job will involve managing multiple transition projects both in the Philippines as well as in foreign countries. The candidate will be responsible for flawless project delivery starting from conception to making a process start performing. The job involves liaison with various stakeholders at client site. The job will also involve a possibilty of extensive foreign travel and frequent interaction with foreign customers. The Transition Manager will have to spend a lot of time on understanding as is processes at the client site and provide expertise to propose a migration solution.
* Position Requirements:
* > Good communication skills (spoken & written)
* > Past experience in Project Management / Transitions in a BPO setting
* > Analytical, Resourceful, and Task-Oriented
* > Knowledge of Six Sigma
* > Knowledge of Statistical Tools
* > 2-3 years experience in a BPO / Call Center setting
* > Open to working in shifting schedules (as required by the project)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / .
* Required skill(s): Project Management, Transitions Planning, Business Development.
* Required language(s): English.
* At least 3 year(s) of working experience in the related field is required for this position.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
www.genpact.com
Company Name :
Genpact LLC Philippines
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Public Limited Company, Foreign Based Company
Location :
5/F Genpact Bldg, 3650 Dotcom Drive, Northgate Cyberzone, Filinvest Corporate City, Alabang Muntinlupa
WebSite :
http://www.genpact.com
