Financial and Sales Customer Service Associates
Financial and Sales Customer Service Associates
(National Capital Reg - Oritgas Center, Pasig City)
REQUIREMENTS:
Applicant should have completed at least 2 years of college.
Good to Above Average English Communication Skills
Dependable with proficient attention to detail.
Applicants must be willing to work in Ortigas, Pasig
Willingness to rotate shifts and working during holidays – Christmas, New Year, Lent etc, weekdays, weekends, evening and morning shifts
Must be flexible with the ability to adapt to changes quickly and think conceptually. Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Persuasiveness and a willingness to sell Must possess superior listening skills
Ability to deliver information at customer’s knowledge level in an understandable manner Has basic PC and keyboarding skills
Has excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
Ability to apply a logical problem solving approach to resolving customer problems and inquiries
Strong interpersonal skills and ability to think independently and follow through effectively Goal oriented
General knowledge in after sales support for an international credit card company.
Must be willing to do upselling, cross selling and the like
Required language(s): English.
Company Name : Convergys Corporation
Industry : Call Center / IT-Enabled Services / BPO
Type of Company : Private Limited Company, Local Based Company
Location : Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
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