Email and Chat Support Specialists – Call Center Jobs IBM
(National Capital Reg – EDSA Central, Mandaluyong City)
Responsibilities
* Responsible for providing excellent customer service by email/chat for one of the world’s leading consumer banks.
Requirements
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or a 2-year diploma/certificate course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.
We offer a premium for previous contact center experience.
For Customer Care Specialist positions – Walk-in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City
Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall
IBM Daksh Recruitment Center
IBM Building E, 2nd Floor,
UP-Ayala Technohub, Commonwealth Avenue
Quezon City
IBM Daksh Business Process Services Philippines Inc.
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552.
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