e-Telecare Global Solutions 2 : Quality Assurance Associate – Sales
Job Description:
Monitors and evaluates agents based on client specifications and internal standards.
Coaches agents based on evaluations.
Handles data gathering and preparation of reports.
Attends to calibration session with internal and external clients.
Other duties and responsibilities that may be assigned due to business needs.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 6 months of experience as an agent in a contact center.
Preferably with experience as a QA from a contact center.
Preferably with experience in a sales account in a contact center.
Proficient in the use of MS Word and MS Excel.
Excellent English communication skills.
Applicants must be willing to work in Quezon City, Mandaluyong City, Makati, or Alabang.
Permalink for e-Telecare Global Solutions 2 : Quality Assurance Associate – Sales
Israel C. Maningo Jr. said,
November 10, 2007 @ 7:28 am
I would like to apply as a call center. Where can I pass my requirements here in Davao City? What are your requirements?
muriel o. monilla said,
December 17, 2007 @ 10:08 am
hello.. im willing to apply.. what are the requirements and where can i pass my requirements?
cp no. 09159296429
thank you…
tasha said,
February 17, 2008 @ 4:38 am
Hi, im interested to work in your company. My contact number is 09223860057. Thank you.
faye izza said,
February 26, 2008 @ 7:37 am
hi!!!! I already had completed 2 years in college and also equipped with a call center experience. Im currently on my third yesr as Marketing student in Polytechnic University of the Philippines. Hope you consider me tnx….. my # 09092521046
Pinky Sivasubramaniam said,
February 28, 2008 @ 12:45 am
Hello ,
I am a Call Center Freelance recruiter from Singapore and just moved recently in Philippines. I have a good network in call center industry (Senior to Junior executives) and could give you some suitable candidates.
Email me if you need assistance .
Regards,
Pinky Siva
09186329517
M.Paterno St.#12 Francis Court ,San Juan
Metro Manila,Philippines
francis said,
March 19, 2008 @ 11:15 am
hi, I’m interested in applying as a call center agent,how could you help me?
I will be more than willing to accept your call txt through this nums. 09182187900 and 3055881. TY!:)
Tarry Boy B. Beleno said,
May 13, 2008 @ 5:25 am
Good day.
I wish to be given the opportunity to work in a dynamic organization that will allow me to utilize my expertise in customer service. I am versatile, eager, and highly adaptable. I am willing to learn and undergo further training as necessary.
My e-mail is open for your invitation. Thank you…
EDWIN RIVERA S. said,
May 19, 2008 @ 6:11 am
hi gud afternoon
i’m Edwin Rivera i would like to be part of your company.if i given a chance,i have good communication skills and i’m computer literate.here’s my 09053822905. thank you
jail guard said,
May 22, 2008 @ 5:04 pm
Guys.. let me just remind you guys be careful in choosing a call center company. Their offers sounds too good to be true. Others would promise a sign up bonus but there will always be a catch. Most of it are just propagandas.
If I were you i’ll choose a start-up company. More room for growth unlike the well established ones. You have to outshine tons of employees before reaching the top. Here are some:
CONFABIA – predominantly dayshift (eastwood)
AVANCE – shifting schedule (eastwood)
Australian Outsourcing company – dayshift/ outbound but requires a call center experience
…but if u really wanted to be part of an established contact center here are some that I know that gives good benefits:
DELL – Esatwood/pasay Min. salaray for entry level = 16,000 (exclusive of alowances and stuff)
Etelacare – min salary = 12,000
Sykes – min salary = 12,000 (but with great benefits)
- Good luck you guys
(if u still didn’t make it, maybe it is not for you but there ae a lot of options)
e.g Barista, Transcriptionist or maybe a NURSE!
EMMER P. RUAYA said,
May 23, 2008 @ 1:46 am
Greetings!
Im Emmer P. Ruaya, 22 years old, a graduate of Electronics and Communications Engineering. I would like to apply a position suited to my academic achievement. I am capable of operating computers and have a good communication skills.
A personal interview would most welcome at any time agreeable to you.here is my contact number 09104578913
Marie Joan Bernardino said,
May 30, 2008 @ 7:16 am
30th May 2008
Dear Sir/Madam,
I would like to apply as Call Center Agent to your company. I am reliable dependent relentless and a good team player. I am not primarily concerned with the starting salary of the position. I shall be very desirous of sending to you my resume for you to judgemy personal qualifications further. Thank you and Regards.
Marie Joan
Marie Joan Bernardino said,
May 30, 2008 @ 7:20 am
Please contact me at 09212204258
Thank You
madel mauhay said,
July 23, 2008 @ 8:56 am
i would like to apply for the said position
where will i submit my CV?
thanks
eTelecare said,
August 1, 2008 @ 12:26 pm
Hi there!
Thank you for your interest in applying to eTelecare.
For interested applicants, you may via any of the following:
Call:
MANILA – (02) 580.6530
CEBU – (032) 411.9030
DAVAO – (082) 221.8000
Visit: http://www.etelecarecareers.com
Text:
ETELCCJName, Contact No., Desired Position
to: 2327 (Globe) or 0917.8902327 (Non-Globe)
Cheers and good luck on your application!
sheryl novela daroy said,
August 6, 2008 @ 4:52 pm
Good afternoon maam/sir, I am Sheryl Novela Daroy, 21 years old, I am a graduate of bachelor degree. I am very much interested to be a part of your company.
Regards!
Mylene - Exceltrain said,
August 13, 2008 @ 1:59 pm
For those who are Interested to be trained as Call Center Agents:
We are Accepting Call Center Agent Trainees !!
We will Train you for FREE and Recommend to Our Call Center partners after the training!!
Why Free?
Because we are partnered with TESDA, so TESDA will be the one to shoulder your Training Fee.
Inquire now, to know & prove to yourselves that this is not a bogus offer!!
Requirements:
18 y/o & Above; Male or Female
Completed at least 2 yrs. of College education
With or without experience
Average English communication skills will do
INTENSIVE CALL CENTER TRAINING FOR 100 HOURS FREE!!
We Offer:
1. American English Proficiency
2. Call Simulation Drills & Progressive Exercises
3. Customer Handling Skills & Techniques
4. Recommendations to Our Contact Center Partners will be given to those who will qualify/ pass the training.
5. Our Trainers are TESDA Accredited w/ strong Call Center Experience from Top Call Center Companies (to give you intensive training on call simulations, customer handling techniques)
PLUS! Trainers who had been handling ESL, TOEFL, EFL (English as a Foreign Language) to assist you on the American English Accent!
Build Your Confidence, Grab this chance to improve your skills!
All You need to do is PASS the Screening Test for you to avail of this FREE Training.
LEARN 2 EARN! GET THAT CHANCE TO BE ON-BOARD! At no COST!!
Invite your friends too!
Inquire at : EXCELTRAIN – 3rd Flr. Aragon Bldg., Almanza I, Las Piñas City
(Beside BF Almanza arc & Philcopy; our ground floor is Ochoa Pawnshop)
Tel # 836-0876; text 0919-2155248
bryan said,
September 18, 2008 @ 11:26 am
hi im 19 year old
currently studying in a school at Caloocan…
im very much willing and eager to have a part-time job in your company…
here’s my contact nos.09277900832/09193689357
thank you so much
RACHELLE ANNE MISA said,
September 21, 2008 @ 6:41 am
HI,IM FROM MUNTINLUPA CITY..LEGAL AGE.WILLING TO UNDERGO TRAINING AND WORK IN YOUR COMPANY.TO POSSES INDEPENDENCY AND TO START EARNING FOR MY OWN LIVING.THIS JOB WOULD HELP ME ALLOT,AND WOULD CONTRIBUTE SO MUCH IN DEVELOPING MY SKILLS IN THIS CHOSEN FIELD AND DEVELOP MY PERSONALITY.THANK YOU SO MUCH PLEASE CONTACT ME. taramisa06@yahoo.com/09292875308
RACHELLE ANNE MISA said,
September 21, 2008 @ 6:45 am
please i neeeeeeeeeeeeeeeeeeeeeeeeeed this job.pls contact me6592221/09292875308.
ann goldie laconsay said,
September 22, 2008 @ 5:21 pm
any job vacancy for a student like me?
i prefer night shift since ive got class in the morning..
i am really willing to work with your company
here’s my mobile number…09159415945
and my email… lulagulde@yahoo.com
tnx a lot..
Christel Melendrez said,
October 17, 2008 @ 12:01 pm
hi i’m christel from alabang. i just wanna ask if you have a job vacancy for customer service representative in alabang? please contact me in 09154367023. thank you.
joanne elmedorial said,
November 12, 2008 @ 11:04 pm
good day! im joanne elmedorial.
i need a job and i wanna apply in your company to be one of your call center agents. i am willing to learn anything. please consider me to be one of your trainees.
here’s my cp number 09273026716
please. thank you.
MARYGRACE BAISA said,
November 13, 2008 @ 11:09 am
any job vacancy? im marygrace baisa 30 yrs old married i would like to apply to your company as a call center agents and im willing to undergo trainings,and learn more.if you would give me a chance to work with you it would be a pleasure to me.,pls contact me 09167688551
SHEILA F. ARONDAING said,
November 14, 2008 @ 7:59 am
Good Morning,, Im Sheila F. Arondaing From Deparo Caloocan city, im a College Student At Fatima University But Honestly I need A job and Im Willing to Apply In your Company as a Call Center Agent im near here in Robinson Place in Novaliches i want to try calling them to inquire but i cannot find the contact number..honestly i dont have any expirience but last 2 years im enrolled a short course call center in informatics sm north edsa i have a certificate from informatics,,im willing to work night shift and im willing to undergo training and i contribute so much in developing my skills,,in this chosen fields and develop my personality i need this job to earn for my own leaving,,PLEASE CONTACT ME 09299645850
THANKS SO MUCH
Niña Magyani said,
November 25, 2008 @ 4:36 am
hi! Im Niña Magyani,19 yrs of age. i took up ABCommunication Arts at Miriam College for one year and now BSBA Marketing Management at St.Joseph’s College QC but unfortunately i wsnt able to continue the said course due to financial restriction.But even if im not a graduate, i assure you that i can compete with them. I have a good communication skills, an excellent English communicator. Im willing to go beyond normal parameters if necessary for my job and for the benefit of company.
i hope you will consider my qualifications. More power to your company! hirs my no. 09064821871
Hazel Lea Jan C. Carlos said,
December 4, 2008 @ 2:39 pm
Good day! I am 22 Years. old. Currently connected in a university. I work as the booking and inventory In-Charge, so I am exposed to a lot of people. I entertain clients and suppliers everyday. I been here for almost two years now and I hope that this experience will be of use to get in your company. You can reach me at my e-mail address or call my numbers 0908-6925617 / 0906-5499323.
CARMELA CARIASO said,
September 5, 2009 @ 6:11 pm
Hi! Call me Mela of Muntinlupa City. I am a licensed teacher for high school level but unable to utilize my profession for I have been engaged in freelance Marketing and Advertising activities. Now I am 36 years old and in need to have fixed income to support my children’s needs and other financial obligations.
I would like to apply in any vacant position/s your company is offering at large. I am exposed to human relations and selling activities however, I believe that call center environment is totally different to what I am used to deal with. If ever and by faith in God, I am very willing to adapt innovations to be able to land in any job you have. tnx. I hope to receive e-mail from your company.