e-Telecare Global Solutions 2 : Quality Assurance Associate - Sales
Job Description:
Monitors and evaluates agents based on client specifications and internal standards.
Coaches agents based on evaluations.
Handles data gathering and preparation of reports.
Attends to calibration session with internal and external clients.
Other duties and responsibilities that may be assigned due to business needs.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 6 months of experience as an agent in a contact center.
Preferably with experience as a QA from a contact center.
Preferably with experience in a sales account in a contact center.
Proficient in the use of MS Word and MS Excel.
Excellent English communication skills.
Applicants must be willing to work in Quezon City, Mandaluyong City, Makati, or Alabang.
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Israel C. Maningo Jr. said,
November 10, 2007 @ 7:28 am
I would like to apply as a call center. Where can I pass my requirements here in Davao City? What are your requirements?
muriel o. monilla said,
December 17, 2007 @ 10:08 am
hello.. im willing to apply.. what are the requirements and where can i pass my requirements?
cp no. 09159296429
thank you…
tasha said,
February 17, 2008 @ 4:38 am
Hi, im interested to work in your company. My contact number is 09223860057. Thank you.
faye izza said,
February 26, 2008 @ 7:37 am
hi!!!! I already had completed 2 years in college and also equipped with a call center experience. Im currently on my third yesr as Marketing student in Polytechnic University of the Philippines. Hope you consider me tnx….. my # 09092521046
Pinky Sivasubramaniam said,
February 28, 2008 @ 12:45 am
Hello ,
I am a Call Center Freelance recruiter from Singapore and just moved recently in Philippines. I have a good network in call center industry (Senior to Junior executives) and could give you some suitable candidates.
Email me if you need assistance .
Regards,
Pinky Siva
09186329517
M.Paterno St.#12 Francis Court ,San Juan
Metro Manila,Philippines
francis said,
March 19, 2008 @ 11:15 am
hi, I’m interested in applying as a call center agent,how could you help me?
I will be more than willing to accept your call txt through this nums. 09182187900 and 3055881. TY!:)
Tarry Boy B. Beleno said,
May 13, 2008 @ 5:25 am
Good day.
I wish to be given the opportunity to work in a dynamic organization that will allow me to utilize my expertise in customer service. I am versatile, eager, and highly adaptable. I am willing to learn and undergo further training as necessary.
My e-mail is open for your invitation. Thank you…