Customer Service Associates in Cebu
Customer Service Associates (Cebu City)
(Central Visayas - Cebu City)
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Good command of oral and written English
* Proficient in basic computer operations
* has familiarity with Windows, Office applications, Internet Explorer as well as various Internet terminology
* Should be amenable in working in shifting schedules
* Must possess good listening and responding skills
* Dependable and keen on details
* Courteous with strong customer service orientation and solid problem solving skills
* Have excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
* Applicants must be willing to work in Cebu City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Applicants with the following will have an advantage
1. NBI Clearance
2. Certified true copy Transcript of Records
3. SSS # (Photocopy of E1 form or Digitized ID)
4. Clearance from previous employer (If applicable)
5. Philhealth # (If applicable)
Convergys Corporation
Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200.
Tel: 5555-284
Website: http://www.convergys-msn.com