Customer Service Associates
Customer Service Associates (Alabang)
* Full time
* Inbound customer care
* Voice and email support
* Must possess good listening and responding skills
* Courteous with strong customer service orientation and solid problem solving skills
* Dependable and keen on details
* Able to handle customer concerns ranging from basic inquiries to billing complaints
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Completed at least 2 years of college or its equivalent
* Fluent in English and communicates clearly
* Should be amenable in working in shifting schedules
* Interested with movies, cable or entertainment
* Required language(s): English.
* Applicants must be willing to work in Alabang.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
Applicants with the following will have an advantage
1. NBI Clearance
2. Certified true copy Transcript of Records
3. SSS # (Photocopy of E1 form or Digitized ID)
4. Clearance from previous employer (If applicable)
5. Philhealth # (If applicable)
Company Name :
Convergys Corporation
Industry :
Call Center / IT-Enabled Services / BPO
Company Tel :
5555-284
WebSite :
http://www.convergys-msn.com