Cebu Technical Support Representatives
Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)
RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize or eliminate future occurrences. You must be able to handle calls and navigate the computer, while providing superb service.
REQUIREMENTS:
* Must have finished at least two (2) years in college or possess a vocational/short course certificate.
* With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
eTelecare Global Solutions Inc.
G/F i2 Building
Asiatown, I.T. Park
Lahug, Cebu City
Recruiting Hotline: 032-4119030
For more information, visit our career website:
www.etelecarecareers.com
mark junar gabriel said,
September 22, 2008 @ 3:30 pm
This is mark gabriel,20 yrs of age from tacloban,I am interested to apply as a technical support representative in your company. I took up COMPUTER HARDWARE TECHNOLOGY/IT,and with experience at the [management information system]provincial governors office as technical support agent/staff.and also home servecing!I have lots of experience in troubleshoting computers, networks,cabling & install anything that computer needs or etc,!
You can call or text me at this no. 09206971188/321-2290 or you can send me an email at markjunargabriel@rocketmail.com. I am looking forward to be a part of your prestigious company.tnk’U