SENIOR REPORTING DEVELOPER (PASIG SITE)
(National Capital Reg – PASIG)
Responsibilities:
Join our Solutions Delivery Team in Manila to participate in the development of new systems and applications for several of our sites.
THE ROLE
* Operational support and maintenance for the ETL processes that feed Transcom’s Data Warehouse. These processes typically run from 4AM to 9AM Central European Time, [...]
(National Capital Reg – Bacolod)
Responsibilities:
Responsibilities:
• Proactively review program results and provide creative suggestions to improve service to client accounts.
• Act as a day to day client contact for all clients assigned when Account Manager is not available or whenever called upon directly by the Client or the Executive team.
• Maintain and foster open communication channels [...]
Business Manager
(National Capital Reg – Pasig City)
Responsibilities:
Assignment Summary
• The Business Manager is directly responsible for profit and growth of his/her business area through employee performance management, service delivery and client interaction.
Description of Role and Objectives:
• Reporting directly to the Contact Center Manager the Business Manager achieves his/her targets with the assistance of all Transcom support [...]
Director of Operations
(National Capital Reg – Pasig City)
Responsibilities:
• Overall operational responsibility for Transcom production capability including operations management.
• Drive accountability to ensure that campaign specs and Transcom minimums are met/exceeded.
• Consistency of Policy and/or Operational execution of process and procedures.
• Ensure coaching for continuous improvement. Coach, develop, and mentor, for overall optimal performance.
• Visit all [...]
On The Job Training (IT Department)
(National Capital Reg – Pasig City)
Requirements:
* Candidate must be currently pursuing/graduating students of Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* Required language(s): English.
* Preferably applicants who have taken Cisco Academy (CCNA) Certification Training or Microsoft Certification Training
* Familiar with IT Infrastructure Library and or COBIT
* Applicants must be willing [...]
Citrix Administrator
(National Capital Reg – Pasig City)
Responsibilities:
The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is [...]
IT Service Delivery Analyst
(National Capital Reg – Pasig City)
Responsibilities:
Remote resolution of technical incidents reported by end users regarding:
o PC’s, laptops, printers, network connection, internet access, standard and client’s applications
o Standard and client’s software installation, configuration and update
o LAN and email support to end users
o User management, file access permission management
o Telecom Agent management
Provide phone and [...]
Recruitment Assistant
(National Capital Reg – Pasig City)
Responsibilities:
* At least 1 experience in Recruitment
* Excellent oral and written communication skills
* Excellent interpersonal skills, able to maintain effective interaction across all levels of the organization
* Experience in a BPO an advantage
* Knowledgeable in Microsoft Office applications
* Strong sense of professionalism,discipline and confidentiality
* Attention to detail is a [...]
Citrix Administrator
(National Capital Reg – Pasig City)
Responsibilities:
The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is [...]
Citrix Administrator
(National Capital Reg – Pasig City)
Responsibilities:
The Citrix Administrator’s role is to manage and performance-tune Citrix systems, networks, and applications to ensure high levels of availability and security for the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure Citrix system provisioning and maintenance that is [...]
