GLOBAL BUSINESS SERVICES – Site Administrative Assistant
RESPONSIBILITIES:
* Performs a broad range of administrative duties for the site Director and his/her staff to ensure customer service excellence in the site.
* General administrative duties as typing, faxing, preparing Operations’ presentations, attending meetings and preparing notes, purchasing supplies, travel arrangements, and scheduling meetings.
* Responsible for maintaining daily, weekly [...]

RESPONSIBILITIES:
* Overall accountability for recruitment in a CMC. Leads Recruiting Team by providing day-to-day control and direction on applicant assessment, selection and offer. Scope covers agent hiring targets and business support roles for a CMC. Collaborates with Site Director on all recruitment needs for CMC to ensure agent hiring and business support vacancies are filled [...]

PHILIPPINE CORPORATE

RESPONSIBILITIES:
* The Senior Operations Manager is responsible for the operational excellence, profitability, and client satisfaction for multiple projects in our customer interaction center
REQUIREMENTS:
* BS Degree or equivalent experience
* The Ideal candidate has 2-4 years experience as a Manager in a high volume quality-driven contact center environment supporting voice, chat, and/or e-mail interactions. Prefer experience [...]

LIPA – Agent Talent Acquisition Specialist
RESPONSIBILITIES:
REQUIREMENTS:
* Graduate of any four-year course
* Excellent oral, written and interpersonal communication skills
* Has time management and organizational skills
* Must be willing to work in Lipa
To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.
Preference will be given to candidates who APPLY ONLINE
Company Name :
TeleTech Customer Care Management Phils., [...]

RESPONSIBILITIES:
* The Training Coordinator coordinates Initial Hire, Continuation and Pre-Shift/Tailgate Training.
* The Training Coordinator is also responsible for scheduling, tracking, reporting, processing training requests and supply procurement. Maintains all training calendars, attendance rosters and departmental records.
REQUIREMENTS:
* Bachelor’s Degree holder in any field
* At least 6 months related administrative experience or equivalent combination of education and [...]

RESPONSIBILITIES:
* Support services include but is not limited to candidate resume review, phone screens, interview scheduling, database sourcing, exit surveys, reference checking and applicant tracking helpdesk support.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent.
* Required skill(s): good English communication skills, MS Office.
* Applicants should be Filipino citizens [...]

RESPONSIBILITIES:
REQUIREMENTS:
* College Graduate degree qualified, or equivalent work-related experience
* Minimum 1-2 years experience in a customer service environment.
* Outstanding communication skills, both written and oral, keen sense of urgency
* Presentation / demonstration skills and able to maintain an objective opinion
* Computer literate with a focus on Microsoft Office products
* Must be willing to work in [...]

STA. ROSA – (DAY SHIFT)
RESPONSIBILITIES:
* To provide sales opportunities and customer service solutions to TeleTech’s client’s customers through inbound communication channels and deliver outstanding customer experience to each unique call
* Clearly document all transactions with these customers in the relevant software systems
* Maintain a high level of program and product knowledge in order to provide [...]

GLOBAL BUSINESS SERVICES

RESPONSIBILITIES:
REQUIREMENTS:
* BA/BS or equivalent experience
* Understanding of Call Centre Fundamentals
* Real time analysis and workforce management experience 1-3 years
* Call center experience 1-3 years
* Ability to comprehend and apply statistical analysis techniques to business requirements
* Strong Microsoft Excel and Access Skills
* Attention to detail/accuracy
* Flexible in relation to work hours – overtime and [...]

HUMAN RESOURCE INFORMATION SYSTEM (HRIS) ASSISTANT – for MALAYSIA [ Project Based]
(Southern Tagalog)
Responsibilities:
* Timely and accurate input of HRIS records (new hire data, terminations, salary changes, department changes, address changes, performance appraisals, recognition awards, sales bonus data, etc.).
* Timely and accurate reporting and processing of HRIS records (uploads, downloads, reports, etc.).
* Administer processes surrounding HRIS [...]