STA. ROSA - Inbound Sales Associate (Day shift) SIGNING BONUS valid ’til July 1 (conditions apply)
RESPONSIBILITIES:
* Take inbound customer calls to provide support for customers through established methods and procedures, standards and guidelines as outlined by TeleTech and Client.
* Proactively keeps up to date on new procedures.
* Identifies the need to escalate specific issues and [...]
WESTERN VISAYAS - CUSTOMER SERVICE ASSOCIATE
RESPONSIBILITIES:
* Receives inbound calls regarding credit applications and related services.
* Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits.
* Sells appropriate products and/or service by using selling techniques.
* Effectively communicates enthusiasm about the product offering and overcomes objections.
* Maintains current knowledge of [...]
NORTH LUZON - Customer Service Associate
RESPONSIBILITIES:
* Receives inbound calls regarding credit applications and related services.
* Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits.
* Sells appropriate products and/or service by using selling techniques.
* Effectively communicates enthusiasm about the product offering and overcomes objections.
* Maintains current knowledge of [...]
LUZON - Accent and Conversational English Language Lab Supervisor
RESPONSIBILITIES:
* Identify Accent and Conversational English (ACE) curriculum needs through dialog with site training and quality departments.
* Identify and help prioritize continuous learning for use post-training environment.
* Continuous strive for improvement and enhancement of the learning activities / libraries for site ACE Language Labs.
* Help establish process [...]
LUZON - Reports Analyst
RESPONSIBILITIES:
* Analyze operational (and at times financial) statistics and make recommendations on how to improve processes. Examples of key processes would be validating headcount data, analyzing data gathered for eWFM, billed to paid data accumulation etc. Identify key trends in performance and develop new tools and/or reports to facilitate the management of [...]
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 33,000 employees in over 65 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 33,000 employees in over 65 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 33,000 employees in over 65 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]
TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the world’s largest [...]
