Subject Matter Expert (Camarines.Sur)
(Camarines Sur)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 years equivalent experience in the BPO industry.
Candidate must have good understanding and/or experience in ISP, Dialer applications, email clients, browsers
With relevant coaching experience and OIC functions in a specific account.
Applicants must be willing to work in Camarines Sur.
Applicants [...]

Product Trainers (Camarines.Sur)
(Camarines Sur)
Responsibilities:
Comprehension - Ability to clearly undrstand the problem statement
Knowledge of metrics, their measurements, thresholds, targets and process owners
Competency in the usage of results-oriented materials, processes and methodologies
Excellent presentation and communication skills with an ability to motivate trainees
Maintain excellent rapport and addres large group and ensure effectiveness of the training
Ensure best practices are [...]

Quality Analysts (Camarines.Sur)
(Camarines Sur)
Requirements:
Candidate must possess a Bachelor’s/College Degree in any field
At least 6 months experience specializing in IT-enables Services or BPO industry Quality Assurance is required.
At least a senior call center agent with relevant coaching skills and experience.
Call-master knowledge, data entry and proof reading skills.
Strong attention to detail.
Candidate must be willing to work in [...]

Program Supervisors (Camarines Sur)
(Camarines Sur)
Responsibilities:
The Program Supervisor would be responsible for managing performance metrics in a highly dynamic and fast paced environment.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 - 4 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in [...]

Program Supervisors (Camarines Sur)
(Camarines Sur)
Responsibilities:
The Program Supervisor would be responsible for managing performance metrics in a highly dynamic and fast paced environment.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 - 4 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in [...]

Sutherland Global Philippines
QA Specialists (Camarines Sur)
(Camarines Sur)
Requirements:
Candidate must possess a Bachelor’s/College Degree in any field
At least 6 months experience specializing in IT-enables Services or BPO industry Quality Assurance is required.
At least a senior call center agent with relevant coaching skills and experience.
Call-master knowledge, data entry and proof reading skills.
Strong attention to detail.
Candidate must be willing [...]

Customer Service Representative with at least 6mos Call Center Experience
(National Capital Reg - Makati City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Above Average to Excellent English Communication Skills.
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
With at least 6mos Call Center Experience.
Full-Time positions [...]

Level 3 Resolutions Agent
(National Capital Reg - Makati City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
At least .5 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1-4 Yrs Experienced [...]

Resolutions Agent (Customer Service & Email Support Representative)
(National Capital Reg - Makati City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Full-Time positions only.
Experience / Qualifications Required:
Minimum of 6 months call centre or customer service experience.
Fluency in [...]

Product Specific Trainers (Camarines Sur)

Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
With working knowledge in computer hardware and software, ISP / Dialer troubleshooting
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Camarines Sur.
Applicants should be Filipino citizens or hold [...]