Subject Matter Expert (Camarines.Sur)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 2 years equivalent experience in the BPO industry.
Candidate must have good understanding and/or experience in ISP, Dialer applications, email clients, browsers
With relevant coaching experience and OIC functions in a specific account.
Applicants must be willing to work in Camarines Sur.
Applicants should [...]

Sales Trainer (Camarines Sur)
Responsibilities:
Comprehension - Ability to clearly undrstand the problem statement
Knowledge of metrics, their measurements, thresholds, targets and process owners
Competency in the usage of results-oriented materials, processes and methodologies
Excellent presentation and communication skills with an ability to motivate trainees
Maintain excellent rapport and addres large group and ensure effectiveness of the training
Ensure best practices are [...]

Sutherland Call Center Philippines
Reporting Analysts (Camarines Sur)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Mathematics, Computer Science/Information Technology, Commerce or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Camarines Sur.
Must have an advance knowledge and experience in using [...]

KOREAN SPEAKERS
(National Capital Reg - Makati City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages, Education/Teaching/Training or equivalent.
Required language(s): English, Korean
At least 3 year(s) of working experience in the related field is required for this [...]

Japanese Speakers
(National Capital Reg - Makati City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in Mass Communications, Advertising/Media, Humanities/Liberal Arts, Linguistics/Languages, Education/Teaching/Training or equivalent.
Required language(s): English, Japanese
At least 3 year(s) of working experience in the related field is required for this [...]

Product Specific Trainer - Customer Service
(Camarines Sur)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
With working knowledge in facilitating trainings for a Customer Services account(s).
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Camarines Sur.
Applicants should be Filipino citizens or [...]

Asst. Program Managers-Inbound Sales (Camarines Sur)
(Camarines Sur)
Responsibilities:
The Assistant Program Manager would be responsible for managing metrics in a highly dynamic and fast paced environment. Ability to manage clients is highly desired.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 4 year(s) of working experience in the related field and industry is required [...]

Information Security Manager
(National Capital Reg - Makati City)
Responsibilities:
Risk Assessment - Performing information security risk assessments, Mitigating the Risks identified by deploying controls in line with ISO 27001
Vulnerability Assessment – To facilitate vulnerability scans and penetration tests on scheduled and regular basis. – To insure that vulnerabilities are remediated in a timely manner
Monitoring - Collection of [...]

Information Security Officer
(National Capital Reg - Makati City)
Responsibilities:
Updating/review of Information Security policy and procedures
Audit of various applications/Programs/facility
Formulation of detailed Audit Planning/Audit methodology
Early warning alerts to Management and analysis of Information Security incidents
Managing the day to day Administrative activities of Info Sec Department
Visiting various facilities/programs on a periodical basis and undertake physical security audit
Requirements:
Basic understanding of [...]

Business Intelligence Director
(National Capital Reg - Makati City)
Responsibilities:
The position would be responsible for managing end to end implementation of Business Intelligence for Sutherland and its clients. Responsibilities would include:
Developing networks of BI users and a community of practice around information management and application of BI capabilities.
Project managing organization-wide BI implementations following the complete BI cycle.
Creating [...]