Workforce Analyst
RESPONSIBILITIES:
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): eWFM, Excel.
* At least 1 year of working experience in the related field is required for this position.
* 5 Full-Time positions available.
Stellar Global Solutions Phils
G/f Superstore Bldg., Time Square St. Araneta Center, Cubao [...]

Workforce Analyst
RESPONSIBILITIES:
* Execute workforce management functions such as forecasting, staffing and scheduling, real-time queue management, data and trend analysis
* Generate interval reports from an ACD system that shows statistical data on agent efficiency and productivity
* Monitor schedule adherence and attendance vis-à-vis approved schedules
* Coordinate and collaborate with the operations management team to ensure that service [...]

Philippine Call Center Jobs
Accounting Assistant
REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Finance/Accountancy/Banking or equivalent.
Minimum 6 months experience in General accounting
Knowledgeable in MS Office applications specifically in Excel
Applicants must be willing to work in Quezon City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time and Temporary [...]

IP Relay Operator/Communication Assistant
RESPONSIBILITIES:
Provide communication assistance to North American-based speech- and hearing-impaired individuals via chat protocol.
REQUIREMENTS:
Very good English communication skills (including pronunciation, intonation, vocabulary, grammar, spelling, and comprehension)
Neutral/Close-to-neutral accent
Sufficient exposure to various American accents (like through audio-visual media and direct/phone interaction with North Americans)
Very good listening skills (as the job entails real-time transcription of conversations)
A [...]