Real Time Analyst (Baguio)
RESPONSIBILITIES:
* Primarily responsible in closely monitoring real call volumes & staffing to be able to identify whether the actual data corresponds with the data in the forecasted call volumes and staffing done by the Forecasting and Scheduling Team
* Perform real-time monitoring and schedule adherence tracking on a 24 x 7 basis
* [...]
Customer Service Representative (Travel Account)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
* GDS experience or training an advantage
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course [...]
Business Analyst
RESPONSIBILITIES:
* Under the Sales Support Group
* Respond to RFI/RFPs and related documents
* Create case – studies demonstrating operational and business benefits
* Create new materials on various operational elements including Operational management, Quality, Training etc
* Expertise in using MS applications including MS Office, MS Project, Visio etc
* Comply with internal process and introduce the [...]
Customer Service Representative-Banking and Finance (Cebu)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
* GDS experience or training an advantage
REQUIREMENTS:
* At least two (2) years of college education of any [...]
Philippine Call Center Jobs
Operations Manager - Travel and Hospitality (CEBU)
RESPONSIBILITIES:
* To ensure the productivity of a large team or various teams by taking the lead in the development and management of operations through coordination with internal units and the clients.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 5 [...]
Philippine Call Center Jobs
Safety and Security Associate (Cebu)
RESPONSIBILITIES:
* To provide and assist in the immediate protection and security of employees by implementing and coordinating programs, policies and procedures set by the Safety and Security Manager, the Company, and local laws.
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in Criminology, Protective Services & [...]
Customer Service Representative-Banking and Finance (Cebu)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
* GDS experience or training an advantage
REQUIREMENTS:
* At least two (2) years of college education of any [...]
Customer Service Representative - Travel Account (Cebu)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
REQUIREMENTS:
* At least two (2) years of college education in any field
* Problem-solving and analytical skills
* [...]
Customer Service Representative - Travel Account (Cebu)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
REQUIREMENTS:
* At least two (2) years of college education in any field
* Problem-solving and analytical skills
* Excellent [...]
Customer Service Representative-Banking and Finance (Cebu)
RESPONSIBILITIES:
* eReps are the dynamic and highly-driven customer service representatives of PeopleSupport. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.
* GDS experience or training an advantage
REQUIREMENTS:
* At least two (2) years of college education of any field.
* Excellent [...]
