NCO Group (RMH Teleservices Asia Pacific, Inc.)
Customer Service Representatives CLARK, PAMPANGA SITE

REQUIREMENTS:
• At least a High School Graduate
• Excellent English Communication Skills
• Can type at least 30 words per minute
• Good Analytical and Problem Solving Skills
• Good Customer Service Skills
• Computer Literate and Internet Savvy
• Applicants should be Filipino citizens or hold relevant residence status
• [...]

Team Lead
RESPONSIBILITIES:
* Collects accounts manually and through an auto-dialer and potentially an inbound queue.
* Provide and document performance feedback through side-by-side coaching.
* Appropriately addresses human resources issues by escalating to their supervisor.
* Support and communicate business goals, production and quality/compliance standards, processes and procedures and policies.
* Assists in attaining the Programs objectives by assisting with [...]

NCO Group (RMH Teleservices Asia Pacific, Inc.)
COLLECTIONS AGENTS

RESPONSIBILITIES:
Under the direction of the Collections Team Manager, the primary objective of the position is to contact customers with delinquent accounts, initiate appropriate action, and maintain accurate records and documentations.
REQUIREMENTS:
• At least a High School Graduate
• Proven strong verbal presentation skills to customers
• Demonstrated in-depth, creative problem solving [...]

NCO Philippines
Technical Support Representatives (Gaming Console)
RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value
• Constantly updated to new software and technology
• Advanced [...]

NCO Philippines
General Manager - Clark, Pampanga

RESPONSIBILITIES:
The General Manager is responsible for the delicate balance of high client satisfaction, impressive customer service and internal corporate demands for revenue, margin and growth. Ensures that client and company requirements for service level, quality or service productivity and efficiency. Complete operational responsibilities for our current project through a team [...]

Sales Representatives
RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value
REQUIREMENTS:
• At least a High School Graduate
• Proven strong verbal presentation skills to [...]

NCO Jobs Philippines
Technical Support Representatives (Gaming Console)

RESPONSIBILITIES:
Under the direction of the Team Managers, the primary objective of the position is to provide world-class service to our customers in an accurate, efficient and courteous manner on every call as measured by Customer Satisfaction, Employee Satisfaction and Long-term Investor Value
• Constantly updated to new software and technology
• [...]

Payroll Specialist - Fort, Taguig
REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking, Commerce or equivalent.
At least 1 year(s) of working experience in the related field is required for this position.
Extensive experience in overall payroll and timekeeping process
Highly Analytical
Ability to work under minimal supervision
Excellent English Communication skills
Experience in outsourcing/BPO industry is [...]

Communications Project Manager
RESPONSIBILITIES:
Customer and Project Management following in-house methodologies
Primary Customers Point of Contact for Data gathering, analysis and design, including Business Analysis and Requirements Analysis
Assisting in creating project schedules and determining project resources
Assists in Risk Management studies
High-level and technical documentation including, but not limited to, training and transition materials
Leads execution of project deployment including transition
Participates [...]

Workforce Scheduler
RESPONSIBILITIES:
It is the role of the Workforce Scheduler to schedule agents in the call center to handle workload. Using tools including, but not limited to; scheduling software, switch software and pc software such as the Microsoft Office suite, the scheduler will create schedules for the customer service representatives that are aligned with the flow [...]