Philippine Call Center Jobs
JOB SUMMARY
> Monitor service calls of the CSRs;
> Complete necessary monitoring forms following the Monitoring Companion;
> Complete a coaching plan with areas of strength and areas of opportunity;
> Deliver and coach CSRs;
> Assist the CSRs with the development of their areas of opportunity;
> Manage time and work with the Quality Team Members [...]
Philippine Call Center Jobs / BPO Industry
JOB OBJECTIVE
Responsible for the design, implementation, execution, control, review, analysis and reporting of client as well as Call Center operations and corporate objectives.
ROLES AND RESPONSIBILITIES:
· Analysis of business opportunities and development of strategies to achieve company objectives, grow existing business, and maximize client satisfaction.
· Responsible to facilitate, coordinate and [...]
Philippine Call Center Jobs / BPO Industry
Responsibilities:
-Acts as front-line contact with the customers by telephonic communications.
-Receives and responds to problems, queries and requests of the customer.
-Ensures achievement of customer satisfaction.
Qualifications:
-Speaks Spanish.
-Excellent communication skills in conversational English.
-Graduate of any four-year course.
-Must have at least 1 year of customer service experience preferably in the call center industry.
-Can [...]
Philippine Call Center Jobs / BPO Industry
JOB RESPONSIBILITY
* To provide leadership and management of all client focused activity within the company ;
* To manage responsibilities, tasks, priorities and professional development of all client services staff and resources within the company ;
* To conduct monthly review of each client and campaign to establish the company performance [...]
Spanish Speaking Customer Service Representatives
Responsibilities:
-Acts as front-line contact with the customers by telephonic communications.
-Receives and responds to problems, queries and requests of the customer.
-Ensures achievement of customer satisfaction.
Qualifications:
-Speaks Spanish.
-Excellent communication skills in conversational English.
-Graduate of any four-year course.
-Must have at least 1 year of customer service experience preferably in the call center industry.
-Can successfully multi-task, [...]
Call Center / BPO Industry
JOB RESPONSIBILITY
* To provide leadership and management of all client focused activity within the company ;
* To manage responsibilities, tasks, priorities and professional development of all client services staff and resources within the company ;
* To conduct monthly review of each client and campaign to establish the company performance against pre-set [...]
Assistant Operations Manager
JOB SUMMARY
> Qualified candidate will have overall responsibility for the campaign, as well as market research ;
> Will have extensive experience dealing with people, client and time management;
> Management of objectives from the company and client to ensure overall metrics are obtained.
JOB REQUIREMENTS
> Ability to make quick knowledgeable decisions that are the best for the company [...]
Customer Service Rep - Inbound Financial
NOW HIRING!
QUALIFICATIONS
> Excellent English language skills ;
> High aptitude for Math ;
> At least 6 months call center experience,preferably in handling financial services or mortgage banking;
> Strong analytical, technical skills and problem solving skills;
> Maintains a courteous, pleasant and professional attitude when dealing with a diverse customer base;
> A team player and [...]
Sales Account Representative
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Contact target individuals with the goal of stimulating interest in the company’s service / offerings ;
* Work incoming leads ;
* Generate sales leads ;
* Customer Focus : dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers ;
* Perseverance : [...]
Operations Director
JOB OBJECTIVE
Responsible for the design, implementation, execution, control, review, analysis and reporting of client as well as Call Center operations and corporate objectives.
ROLES AND RESPONSIBILITIES:
· Analysis of business opportunities and development of strategies to achieve company objectives, grow existing business, and maximize client satisfaction.
· Responsible to facilitate, coordinate and manage the development and implementation [...]
