ICT GROUP
http://www.ictgroup.com/
JOB SUMMARY
> Monitor service calls of the CSRs;
> Complete necessary monitoring forms following the Monitoring Companion;
> Complete a coaching plan with areas of strength and areas of opportunity;
> Deliver and coach CSRs;
> Assist the CSRs with the development of their areas of opportunity;
> Manage time and work with the Quality Team Members to ensure [...]
Program Manager
(National Capital Reg - Marikina)
Responsibilities
Responsible for the design, implementation and management of multiple clients’ projects. Successful candidates must be process oriented and logical thinkers. Good computer skills are required. Will be responsible to coordinate with all internal departs associated with a client’s program as well as outside vendors. Must be able to handle multiple [...]
Philippine Call Center Jobs
RESPONSIBILITES
· Candidates must have experience in cold calling U.S. BASED businessses and is responsible in
closing sales based on defined quota ;
· Must have experience calling in a consultative calling environment, the ability to include current hiring
needs and process, budget, decision-making authority, with an experience selling a service(as
opposed to a tangible product) ;
· [...]
Philippine Call Center Jobs
RESPONSIBILITES
· Candidates must have experience in cold calling U.S. BASED businessses and is responsible in
closing sales based on defined quota ;
· Must have experience calling in a consultative calling environment, the ability to include current hiring
needs and process, budget, decision-making authority, with an experience selling a service(as
opposed to a tangible product) ;
· [...]
Philippine Call Center Jobs
RESPONSIBILITES
· Candidates must have experience in cold calling U.S. BASED businessses and is responsible in
closing sales based on defined quota ;
· Must have experience calling in a consultative calling environment, the ability to include current hiring
needs and process, budget, decision-making authority, with an experience selling a service(as
opposed to a tangible product) ;
· [...]
Philippine Call Center Jobs
Competencies and Responsibilities :
* Strong leadership skills, confident, interpersonal and motivational skills, has initiative, performance driven,proactive ;
* Result-oriented in meeting performance objectives in key performance metrics ;
* Decisiveness and has the vision for employee satisfaction ;
* Partner with Performance Improvement to identify training needs for the workgroup.
Qualifications:
* Bachelor’s Degree / College graduate [...]
Philippine Call Center Jobs
JOB SUMMARY
> Monitor service calls of the CSRs;
> Complete necessary monitoring forms following the Monitoring Companion;
> Complete a coaching plan with areas of strength and areas of opportunity;
> Deliver and coach CSRs;
> Assist the CSRs with the development of their areas of opportunity;
> Manage time and work with the Quality Team Members [...]
Philippine Call Center Jobs
Competencies and Responsibilities :
* Strong leadership skills, confident, interpersonal and motivational skills, has initiative, performance driven,proactive ;
* Result-oriented in meeting performance objectives in key performance metrics ;
* Decisiveness and has the vision for employee satisfaction ;
* Partner with Performance Improvement to identify training needs for the workgroup.
Qualifications:
* Bachelor’s Degree / College graduate [...]
Philippine Call Center Jobs
JOB SUMMARY
> Monitor service calls of the CSRs;
> Complete necessary monitoring forms following the Monitoring Companion;
> Complete a coaching plan with areas of strength and areas of opportunity;
> Deliver and coach CSRs;
> Assist the CSRs with the development of their areas of opportunity;
> Manage time and work with the Quality Team Members [...]
Philippine Call Center Jobs
Competencies and Responsibilities :
* Strong leadership skills, confident, interpersonal and motivational skills, has initiative, performance driven,proactive ;
* Result-oriented in meeting performance objectives in key performance metrics ;
* Decisiveness and has the vision for employee satisfaction ;
* Partner with Performance Improvement to identify training needs for the workgroup.
Qualifications:
* Bachelor’s Degree / College graduate [...]
