Customer Care Specialist for hiring ASAP: Fresh Graduates are welcome to apply!
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)

Responsibilities:

*
• Customer Care Specialists deliver world-class service to our valued customers across the globe.

Requirements:

* Completed at least two years of college in any course (minimum)
* Excellent English communication skills
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends and holidays
* Fresh graduates or those without previous call center experience are welcome to apply

HOW TO APPL

Y – Walk-in applicants are prioritized!
Quezon City (New Campus)
IBM Building F, 4th Floor, UP-Ayala TechnoHub, Commonwealth Avenue, Diliman (PhilCoa)
Monday to Friday from 9am to 5pm

Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Or email hotcareers@ph.daksh.com and with subject line: “(Position Title) – JS”

Join us. Let's build a smarter planet.

IBM Daksh Business Process Services Philippines Inc.

Company Address:
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Industry:
Call Center / IT-Enabled Services / BPO

Inbound Sales Agent – Mandaluyong City
(National Capital Reg – Quezon City- UP-Ayala TechnoHub; Mandaluyong City EDSA Central)

Responsibilities:

*
Deliver world-class service to our valued customers across the globe.

Requirements:

* Completed at least two years of college in any course (minimum)
* Excellent English communication skills
* At least six months call center sales or upselling experience
* Proficient computer and internet application skills
* Willing to work on shifting schedules, including graveyard, weekends and holidays
* Fresh graduates or those witho

ut previous call center experience are welcome to apply

HOW TO APPLY – Walk-in applicants are prioritized!

Mandaluyong City (City Center)
EDSA Central Pavilion, 3rd Floor, EDSA corner Shaw Boulevard (MRT-Shaw Station)
Monday to Friday from 9am-5pm

Or email hotcareers@ph.daksh.com and with subject line: “(Position Title) – JS”

Join us. Let's build a smarter planet.

IBM Daksh Business Process Services Philippines Inc.

Company Address:
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Industry:
Call Center / IT-Enabled Services / BPO

Compliance Specialist

RESPONSIBILITIES:

Role Mission:The role of the Compliance Specialist is to perform timely process compliance and SOX testing.

Skills/Abilities required include:

*  Must have basic knowledge of business controls and strong process controls discipline.
*  Must be highly analytical and detail oriented
*  Must have a strong process design orientation, a strong ability to identify risk exposures, and a keen ability to identify risk prevention and risk mitigating solutions
*  Should be capable of dealing with highly personal, confidential information and should possess an unquestionable sense of integrity
* Must possess organization, priority setting, deadline management, persuasion and follow-through skills
*  Must have good interpersonal skills to be able to work as part of a cross functional team, both local and regional;
*  Must be able to deal with a diverse group of individuals at practically all levels of the organization
*  Must have good oral and written communication skills
*  Must have excellent documentation and organization skills

Major Job Duties & Detail

*  Perform Process Compliance Testing
*  Drive tracking and closure of controls related issues identified from compliance testing until closure
*  Consolidate Compliance Report for the supported processes for submission to Business Controls
*  Provide support to Business Controls initiatives

Interaction with others

* Direct interaction with local Process Owners and Operations Leads
* Depending on processes supported, may have direct/indirect interaction with Regional and Global process owners
* Direct interaction with local Business Controls
* Direct client interface in select occasions

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking or equivalent.
* Required language(s): English
* At least 5 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Quezon City.
* Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Quality Control/Assurance or equivalent.
* Full-Time positions available.

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.

Company Address:
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company

Senior Financial Planner

RESPONSIBILITIES:
Responsibilities:

*
Provides financial management and analysis support to the Project
*
Ensures full recovery of costs/expenses
*
Ensures compliance to basic control measures, particularly on those activities with financial impact

*
Skills/Abilities required include:

• Strong priority setting, initiative and follow-through
• Developed computer skills (Word, Lotus Notes, Excel, Net Meeting, Explorer, etc).
• Good interpersonal skills – able to work as part of a team.
• Ability to deal with highly personal, confidential information.
• Ability to manage deadlines
• Attention to detail
• Strong organization skills
• Keen on controls and compliance to policies and procedures
• Excellent oral and written communication skills – should be able to articulate well.
• Fluent in English is a must
• CPA and/or with MBA degree an advantage
• At least 3 years of experience in Financial Planning and/or Financial Accounting

*
Major Job Duties & Detail

• Provides BMR financial preparation, analysis and reporting support to Greenock Center
o Supports BPD Center Leads in the reporting process of BMR with the BPD Global Delivery Center Ops
o Prepares monthly BMR and do the analysis of the results of operations through (Actual versus Plan/Outlook)
• Performs other activities such as:
o Creation ICA
o Preparation of Billings
o Preparation of Journal Entries
o Adhoc activities
• Ensures compliance to basic control measures, particularly on those activities with financial impact

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree, Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent.
* At least 3 year(s) of working experience as a Finance Analyst
* Must have background in variance analysis, finance planning, budgeting and forecasting
* Preferably with strong background in Call Center / BPO industry
* Applicants must be willing to work in Eastwood Libis,Quezon City or UP Ayala Technohub, Philcoa.
* Must be amenable to either midshift or nightshift

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.

Company Address:
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company

Accountancy Graduates of 2009 and 2010

RESPONSIBILITIES:

*
Applicants should be graduates of 2009 or 2010 Accountancy or ANY Business Related Courses
*
CPA Graduates or NON CPA Graduates are accepted
*
Willing to work in Quezon City

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking or equivalent.

Graduates of 2009 and 2010 are encouraged to walk-in for pre-employment exam for immediate processing of application. IBS Recruitment Hub, Ground Floor, IBM Plaza, Eastwood Libis QC. For inquiries, you may get in touch with Eka Padua at 9956987 loc 5124 or 7832.
This invitation is for those who haven’t taken the pre-employment exam yet

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.

Company Address:
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company

QC-based Voice Agents – PIONEER ACCOUNT! (Leading Internet Retail Company)
(National Capital Reg – UP-Ayala TechnoHub, Commonwealth, Quezon City)

Responsibilities:

* IBM’s newest account is a US-based multinational e-commerce company, and is America’s largest online retailer.
* Voice Agents will provide customer service & pre- and post-order support to customers shopping at the online store.
* Services will be delivered from IBM’s newest site in IBM UP-Ayala TechnoHub, Quezon City.

Requirements:

* College graduate or completed at least 2 years of college education, or a 2-year diploma/certificate course
* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Experience in up-selling and cross-selling is an advantage
* Fresh graduates are welcome to apply
* Premium pay is offered to candidates with previous international contact center experience
* Applicants should be Filipino citizens or hold relevant residence status.

We offer premium pay for previous contact center experience!

Want to be prioritized? Walk-in at any of the IBM Recruitment Centers!

MANDALUYONG CITY
3/F EDSA Central Pavilion, EDSA corner Shaw Boulevard, Mandaluyong City
Landmarks: Connected to the MRT Shaw Station, Across Shangri-la Mall

QUEZON CITY
4/F IBM Building F, UP-Ayala TechnoHub Commonwealth Avenue, Diliman, Quezon City
Landmarks: Across UP Diliman Campus, Across PhilCoa Terminal

PRE-EMPLOYMENT REQUIREMENTS
If you pass the recruitment process, the following pre-employment documents are necessary for you to begin your employment with us:
- Social Security Number (SSS)
- Tax Identification Number (TIN)
- National Bureau of Investigation (NBI) Clearance
- Transcript of Records
- Copy of College Diploma
- Updated resume with photo
- Birth Certificate

IBM – Contact Center and CRM Solutions Unit
3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552.

SAP HR Implementation Director

RESPONSIBILITIES:

* Leads the HRIS Domain organization in meeting or exceeding account’s Service Level Agreements (SLA)
* Ensures all services are fully compliant with internal and client-required regulations
* Identifies appropriate staff-management level to support the forecasted volume for the year and oversees efficient deployment of this resource
* timely and accurate report/information to Center’s Management Team and other IT Stakeholders
* Provides SLA reports to Stakeholders on a monthly basis or as needed
* Provides information needed by Stakeholders to come up with the Fall Commitment Plan (headcount, IT costs, travel, equipment, etc.)
* Attends monthly HR Delivery Business Management Review and provides reports on operational metrics, key issues, operational highlights and domain initiatives
* Ensures that all ad-hoc reports provided to clients

REQUIREMENTS:

* Has extensive experience in SAP HR implementation
* Can effectively lead a team by setting clear and challenging team goals, career mentoring, coaching, feedback-giving, motivating, monitoring and evaluating individual and team performances
* Ability to work out win-win solutions between clients and delivery teams in meeting, if not exceeding client expectations
* Have strong leadership skills, passion for quality and ownership in accomplishing challenging goals.
* Be a self-starter and can move forward to overcome issues and problems with minimum supervision.
* Have solid analytical and problem solving skills, able to apply logical methods to solve problems while considering various alternatives in coming up with creative solutions.
* Be able to collaborate and work effectively with individuals and teams inside and outside IBM.
* Posses a customer service mindset while working in a diverse environment and collaborating with clients and IT resources from different cultures, across the globe
* Have the ability to:
* Design and execute account-specific ITIL-based Service Management processes
* Adhere to client-specific business control standards using client-defined tools and templates
* Can create project plans and effectively implement project management methodology
* Have a thorough understanding of the IT organization structure, how it fits in the bigger IBM organization,
* Ability to set directions and IT strategies aligned with the clients’ business priorities
* Can consistently communicate ideas and information in a clear and logical way using the appropriate level of detail. Has a good command of the English language and application of appropriate vocabulary and rules of grammar.

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.

Website:
http://www-07.ibm.com/ph/ibs/ | NEWS
Company Address:
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company

HR Coordinator

RESPONSIBILITIES:

Manages the contractor transactional process (hire, onboard, maintain, extend, terminate and off board) for a defined set of clients and performs the related routine administration. Primary objectives are: timely acquisition of suitable contracted resources and efficient processing of all transactional steps in the contractor life cycle.

Operates as a point of contact for contractor resources. The role works with the domestic stakeholders (project manager, resource manager, procurement, supplier agent and contracted resource) to efficiently fulfill open seats for contractors.

Responsible for keeping appropriate records and participating in audits and business controls reviews. Responsible for standard reporting and metrics related to the contractor resources in the dedicated scope and according to an agreed schedule.

Operates a s a touch point for status of open roles, extensions, new onboards and terminations.

Keeping appropriate records including, but not restricted to process flow design documentation, education packs, requisite approvals, etc.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Eastwood City,Libis or UP Ayala Technohub Philcoa.
* Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer – Network/System/Database Admin or equivalent.
* Full-Time positions available.

Role requirements

Strong communications skills in a language familiar to the IMT supported, in reading, writing and spoken.

Ability to Interface with many different people and organizations: Procurement, Suppliers, Managers, RDMs and Project Managers

Strong administrative skills to perform routine administration with a high degree of accuracy

Knowledge of and ability to perform with multiple processes, tools and platforms

Web Based: CITRuS, CSA and BonD

Notes Based: Contractor Inventory DBs

Mainframe: CLAIM EMF

Office Tools: Spreadsheets, presentations, email, SameTime

Ability to make decisions and handle prioritization

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.

Website:
http://www-07.ibm.com/ph/ibs/ | NEWS
Company Address:
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry:
Call Center / IT-Enabled Services / BPO
Type of Company:
Private Limited Company, Foreign Based Company

Accountancy Graduates of 2009 and 2010

RESPONSIBILITIES:

*
Applicants should be graduates of Accountancy or ANY Business Related Courses
*
Willing to work in Quezon City

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking or equivalent.

Graduates of 2009 and 2010 are encouraged to walk-in for pre-employment exam for immediate processing of application. IBS Recruitment Hub, Ground Floor, IBM Plaza, Eastwood Libis QC. For inquiries, you may get in touch with Eka Padua at 9956987 loc 5124 or 7832.
This invitation is for those who haven’t taken the pre-employment exam yet

Preference will be given to candidates who APPLY ONLINE

Company Name :
IBM Business Services, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100

Calling all Graduates of 2010 (ANY Behavioral/Social Science Related Courses)

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Social Science/Sociology, Business Studies/Administration/Management, Human Resource Management, Humanities/Liberal Arts, Psychology or equivalent.
* Must be graduates of 2010
* Applicants must be willing to work in Quezon City

Graduates of 2010 are encouraged to walk-in for pre-employment exam for immediate processing of application. IBS Recruitment Hub, Ground Floor, IBM Plaza, Eastwood Libis QC. For inquiries, you may get in touch with Eka Padua at 9956987 loc 5124 or 7832.

Preference will be given to candidates who APPLY ONLINE

IBM Business Services, Inc.
7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100.
Website: http://www-07.ibm.com/ph/ibs/