Genpact Call Center Philippines
Team Leader
(National Capital Reg - Muntinlupa City)
Responsibilities:
Develop and manage group to provide assistance with ATM and voice support.
Source, hire and train a diverse work environment.
Responsible for performing call quality monitoring and coaching for positive results.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At least 1 year(s) of working experience in [...]

AVP Operations (Collections)
(National Capital Reg - Muntinlupa City)
Responsibilities:
• Key responsibilities include People Management, ensuring SLA delivery and Client Relationship Management
Requirements:
• Graduate of any Bachelor’s degree, MBA is an advantage but not required
• Must have at least 8-10+ years of total work experience, 2 - 4 years of which are in managing line managers or supervisors
• [...]

Employee Relations - Manager
(National Capital Reg - Muntinlupa City)
Responsibilities:
HR Generalist with strong emphasis on Employee Relations and Engagement, Performance Management, Career Planning and HR operations.
Talent Acquisition
-Work with Ops and Functional Teams to develop and evolve Job Description & Specifications and Selection Processes
-Coordinate with the Corporate Hiring Team to ensure effective delivery on Hiring requisitions
-Publish and [...]

Quality Manager
(Alabang, Muntinlupa City)
Responsibilities:
PRINCIPAL DUTIES
1. Establish & Drive Lean Six Sigma program as an integral part of the daily business.
2. Develop goals, objectives and plans for Lean Six Sigma and provide innovative leadership driving quality performance within the business.
3. Direct the improvement in the various processes, recognize the need for changes, and initiate appropriate improvement [...]

Genpact LLC Philippines
Accounting Manager (General Ledger)
(National Capital Reg - Muntinlupa City)
Responsibilities:
Responsible for managing the General Ledger in Oracle Financials
Ensure that ccounts are in compliance with US GAAP, PFRS and company accounting policies
Manage the regular account closing activities
Liase with local and international auditors
Ensure compliance with relevant tax and other regulatory requirements
Prepare requisite account reconciliation statements in [...]

Genpact Call Center Philippines
Telesales Associate
(National Capital Reg - Alabang, Muntinlupa City)
Responsibilities:
Responsible for making outbound sales calls
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field
Candidates must have at least 1 year experience in a sales or tele-sales/outbound campaign
Must have good negotiation and analytical skills
Preferably has a background in handling outbound campaign (i.e Collections, Telesales, [...]

Quality Manager (Black Belt role)
Job Description cum Position Opportunity - Black Belt
 
Black Belts are 100% dedicated resources, who utilize their time to learn, apply and build proficiency in the Lean Six Sigma methodology.  Black Belts are key positions in the functions and CoE organizations involved in creating process excellence in all products, processes and services [...]

Philippine Call Center Jobs
Collections Associate / Specialist (Call Center)  
 
Requirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate
Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field.
Applicants must be willing to work in Muntinlupa City.
Applicants should be Filipino citizens or hold relevant residence status.
Preferably 1 - 4 Yrs Experienced Employees specializing [...]

Philippine Call Center Jobs
Process Associate (Customer Care Representative)  
 
 
GENPACT where you can ‘Walk in with a dream, Walk out with a Career’
We are currently accepting candidate walk-ins from Monday to Friday, between 9:00 am to 5:00 pm at the following address:
GENPACT
5132 Building, Northbridge Avenue,
Northgate Cyberzone
Filinvest Corporate City, Alabang
(in front of Hotel Bellevue)
You are request to walk-in [...]

Philippine Call Center Jobs
Quality Manager (Black Belt role)  
 
 
Job Description cum Position Opportunity - Black Belt
 
Black Belts are 100% dedicated resources, who utilize their time to learn, apply and build proficiency in the Lean Six Sigma methodology.  Black Belts are key positions in the functions and CoE organizations involved in creating process excellence in all products, [...]