Genpact is a global provider of high-quality business and technology services. It delivers business impact through operational excellence – helping global enterprises improve their revenue, cash, costs, margins, speed, and customer relationships. Genpact has over 36,000 highly skilled associates specialized by industry – banking/finance, insurance, manufacturing, transportation, and automotive and by the impact areas they [...]

Technical & Helpdesk Support
(National Capital Reg)

Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): PC/network troubleshooting.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
* Applicants should be Filipino [...]

Call Center Jobs in Alabang
Helpdesk
(Alabang, Muntinlupa City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or in Engineering (Computer/Telecommunication), or equivalent.
Preferably with experience in helpdesk function with a call center
Willing to work on night schedule
Analytical, excellent communication skills
Applicants must be willing to work in Alabang,Muntinlupa City.
Applicants should be Filipino citizens or hold [...]

Call Center Jobs in Philippines
Team Leader (Customer Service / ATM / Collections)
(National Capital Reg - Muntinlupa City)
Responsibilities:
Develop and manage group to provide assistance with ATM and voice support.
Source, hire and train a diverse work environment.
Responsible for performing call quality monitoring and coaching for positive results.
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
At [...]

Genpact Philippine Call Center
AVP Operations (Customer Service / Collections)
(National Capital Reg - Muntinlupa City)
Responsibilities:
• Key responsibilities include People Management, ensuring SLA delivery and Client Relationship Management
Requirements:
• Graduate of any Bachelor’s degree, MBA is an advantage but not required
• Must have at least 8-10+ years of total work experience, 2 - 4 years of which are [...]

Employee Relations Manager
(National Capital Reg - Alabang, Muntinlupa City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management or equivalent.
At least 4 year(s) of work experience in Employee Relations in any BPO organization
Preferably has a background in Labor Law
Preferably Supervisor / 4 Yrs & Up Experienced Employees specializing in Human Resources or equivalent.
Must [...]

Genpact Call Center Philippines
Customer Service Associate (Collections Account)
(National Capital Reg - Muntinlupa City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any field.
Required skill(s): Excellent Communication Skills.
Required language(s): English.
Applicants must be willing to work in Muntinlupa City.
Applicants must be willing to work on holidays, shifting schedule, and night shifts.
Applicants should be Filipino citizens or hold [...]

Call Center Jobs Philippines
Assistant Vice President - HR / Recruitment
(National Capital Reg - Muntinlupa City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management, Marketing or equivalent.
At least 10 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Muntinlupa City.
Applicants should [...]

Genpact Philippine Call Center
Human Resource / Employee Relations Manager
(National Capital Reg - Muntinlupa City)
Responsibilities:
HR Generalist with strong emphasis on Employee Relations and Engagement, Performance Management, Career Planning and HR operations.
Talent Acquisition
-Work with Ops and Functional Teams to develop and evolve Job Description & Specifications and Selection Processes
-Coordinate with the Corporate Hiring Team to ensure effective [...]

Genpact Philippine Call Center
AVP - Operations (Customer Service)
(National Capital Reg - Muntinlupa City)
Responsibilities:
• Key responsibilities include People Management, ensuring SLA delivery and Client Relationship Management
Requirements:
• Graduate of any Bachelor’s degree, MBA is an advantage but not required
• Must have at least 8-10+ years of total work experience, 2 - 4 years of which are in [...]