Language Training Supervisor
(National Capital Reg - Makati, Libis, Shaw, Cebu and Alabang (across all sites))
RESPONSIBILITIES:
* Development of training for all aspects of client projects, including soft skills and technical skills
* Observe and review training delivery and coach and develop trainers on the same.
* Prepare internal and external reports related to training.
* Weekly and monthly planning [...]

Sourcing Officer - Cebu
(Central Visayas - Cebu)

RESPONSIBILITIES:
* Coordinates and manages relationships with search firms and schools for potential candidates for employment
* Manages, tracks, and distributes applications to the Recruiting Department
* Recommends sourcing activities based on yield rate and cost vs. projected successful hires
* Generates MS PowerPoint and Excel reports and presentations
* Generates post-activity reports to [...]

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)
RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize [...]

Technical Support Representatives - Cebu City
(Central Visayas - Cebu City)

RESPONSIBILITIES:
As a technical support representative, you’ll be assisting people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware and Internet Service Provider (ISP) connections. You will analyze the source of problems reported, locating trends and recommending measures to minimize [...]

Customer Service Associates – (Experienced Call Center Agents)
(National Capital Reg - Mandaluyong City)
RESPONSIBILITIES:
As a customer service agent, you’ll be assisting people from the United States, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls [...]

Inbound/Outbound Sales Representatives - Cebu City
(Central Visayas - Cebu City)
RESPONSIBILITIES:
As a sales representative, you’ll be assisting people from different countries, providing advice on products and helping customers select the right service plans. It can be challenging work, but you’ll be rewarded with commissions as you help our clients meet their sales goals. Inbound sales representatives [...]

Sourcing Specialist- Cebu
(Central Visayas - Cebu)
RESPONSIBILITIES:
* Coordinates and manages relationships with search firms and schools for potential candidates for employment
* Manages, tracks, and distributes applications to the Recruiting Department
* Recommends sourcing activities based on yield rate and cost vs. projected successful hires
* Generates MS PowerPoint and Excel reports and presentations
* Generates post-activity reports to track [...]

Quality Control Associate (Cebu - Contractual)
(Central Visayas - Cebu City)

RESPONSIBILITIES:
* Conducts sorting and uploading of call files.
* Data gathering.
* Creation of simple reports.
* May conduct sales verification depending on the type of account/program.
* Other tasks that may be assigned due to business need.
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate [...]

Language Training Supervisor
(National Capital Reg - Makati, Libis, Shaw and Alabang)
RESPONSIBILITIES:
* Development of training for all aspects of client projects, including soft skills and technical skills
* Observe and review training delivery and coach and develop trainers on the same.
* Prepare internal and external reports related to training.
* Weekly and monthly planning related to training resources
* [...]

Recruiting Specialist
(National Capital Reg - Libis, Quezon City)

RESPONSIBILITIES:
* The candidate will be mainly responsible for ensuring the timely recruitment of staff including, but not limited to, active sourcing of applicants, conducting of phone interviews, test administration, evaluation and scoring, and records management. The candidate will work with a team of recruiters to ensure that the [...]