Database Architect
(National Capital Reg - Taguig)
Responsibilities:
Architect and design the back-end database systems for high-volume, scalable e-commerce, billing and gaming applications.
Manage and enhance the datawarehouse; create reports to provide management with useful business intelligence.
Maintain and enhance existing database systems.
Assist in performing database maintenance and administration.
Create, maintain and update software documentation for projects and procedures.
Requirements:
Candidate must possess [...]

Chinese Speaking Call Center Representative
(National Capital Reg - Taguig)
Responsibilities:
• Develops and maintains data entry policy and procedure for Distribution Databases.
• Encodes data into distribution databases.
• Preserves data integrity at all times by calling cafes in Malaysia, Singapore and eventually, other Mandarin speaking countries to confirm addresses, names, contact details etc. and by checking for unclear, [...]

Philippine Call Center Jobs
Game Representative
(National Capital Reg - Taguig)
Responsibilities:
Ensures superb gaming experience through fast and effective resolution of issues reported by players.
Documents and reports feedback given by customers for continuous improvement of processes and procedures.
Manage customer inquiries by providing complete information about services.
Ensures complete customer information is obtained including specific error message or problem.
Provides responsive [...]

Philippine Call Center Jobs
Senior Game Representative
(National Capital Reg - Taguig)
Responsibilities:
Monitor and coach G-Reps.
Check email for updates and disseminate information to team members.
Check manpower (attendance, headcount, break schedules).
Assign unassigned tickets to G-Reps.
Proofread G-Rep tickets before sending to ensure quality responses.
Escalate tickets to Tier 2 mailbox when needed.
Take note of resolved and unresolved tickets.
Send End of Shift [...]