TEchnical Support Engineers (Thai, Vietnam, Malay, Indonesian-speaking)
(Southern Tagalog – Cavite)
Responsibilities:
This position supports the Customer Care Centre Manager in handling all post-sales and pre-sales support, customer service and enquiries, and requests by all customers within the ASEAN / APJ region. This person is required to coordinate with key internal parties to ensure that customer service request [...]

American Power Conversion Corporation
ORDER ADMINISTRATOR
* Candidate must be a Bachelor’s Degree graduate preferably in Business, Engineering or Information Technology;
* With at least one year Call Center experience preferred;
* Sales or Customer support experience in a Hi-Tech environment shall have an advantage;
* Proficient in computer applications;
* With strong written and oral communication skills;
* With strong problem [...]

CST Team Leader
    * Bachelor’s degree graduate in Business, Engineering or Information Systems;
    * One (1) Year minimum of Technical or Call Center Management/ Leadership experience;
    * At least three (3) years Call Center experience;
    * Demonstrated leadership skills;
    * Excellent interpersonal skills;
    * Proven conflict management skills;
    * Experience in customer interaction and understanding [...]

Call Center Agents
(National Capital Reg)
Requirements:
Graduate of a 4-year course, preferably Nursing, Psychology, Pharmacy, Physical Therapy, Biology, Food and Nutrition and other related courses
Possesses excellent interpersonal and communication skills
Familiar wit computer applications i.e. MS Office, Internet, etc.
Fast learner with good analytical and problem-solving skills
With at least 1 year experience in Contact Centers is an advantage, but [...]

Fulfillment Coordinator
(Southern Tagalog – Cavite)
Responsibilities:
The Fulfillment Coordinator will be responsible for proactively supporting the working relationships with direct APC transactional accounts.
They will be the primary contact to support customer’s order delivery requirements including scheduling, resolution of pricing issues and interfacing with Supply Planning for product availability and general account support within an account set.
Specific responsibilities [...]

Fulfillment Coordinator
(Southern Tagalog – Cavite)
Responsibilities:
The Fulfillment Coordinator will be responsible for proactively supporting the working relationships with direct APC transactional accounts.
They will be the primary contact to support customer’s order delivery requirements including scheduling, resolution of pricing issues and interfacing with Supply Planning for product availability and general account support within an account set.
Specific responsibilities [...]

CUSTOMER SERVICE REP. (For CAVITE)  
 
The Customer Service Representative (CSR) will be responsible for ensuring a high level of Customer Satisfaction. The role will provide customers post-sales technical support for APC’s core product line and advise potential and existing cutomers on product selection. This will require an understanding of system availability concepts and APC’s solutions for [...]

RECRUITER (for Call Center roles) – CAVITE Based  
 
 
Requirements:
Possess a Bachelors Degree in Human Resources Management, Business Management or its equivalent;
Minimum of 1 year experience in recruitment for Call Center / Technical Support roles;
Adept in conducting Competency Based Interview;
With excellent communication skills;
Proficient with MS Office applications like Word, Excel and PowerPoint;
Has proficient time management and decision [...]

Philippine Call Center Jobs
Service Desk Analyst-Call Center Operations
Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication) or equivalent.
1-2 years experience in IT Technical support, preferably in a call center operations;
Interet/focus in specializing in Server management, LAN/WAN Adminnistration and PABX Administration.
Interested applicants may also send their updated resume at our employment website at:
www.apcc.com/employment/positions.cfm
American Power [...]

Call Center Jobs in the Philippines
American Power Conversion
ORDER ADMINISTRATOR
(Southern Tagalog – Cavite)
Requirements:
Candidate must be a Bachelor’s degree preferrably in Business, Engineering or Information Techology;
At least with one year call center experience;
Sales or Customer support experience in a high tech environment shall have an advantage;
Fluency in English is required;
Proficient in computer application;
Strong written and oral communication [...]