Help Desk Analyst - Alabang
(National Capital Reg - Alabang, Muntinlupa City)
Ensures customer satisfaction by responding to calls to the Help Desk. Logging all customer questions and problems and track the same through resolution
Conducts 1st level problem determination using documented procedures and available tools—and creates documentation/job aids for future use as needed.
Provide technical support to computer […]
Senior Programmer Analyst Cubao (Night Shift)
(National Capital Reg - Quezon City)
Analyzes, reviews, and alters programs to increase operating efficiency or adapt to new requirements
Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems
Works with System Analysts to define and develop architectural enhancements that provide additional functionality […]
Billing Analyst - Alabang (Night Shift)
(National Capital Reg - Alabang, Muntinlupa City)
Responsibilities:
Responsible for daily invoice preparation, audits billing and invoicing for discrepancies, reconciles revenue and posts to general ledger. Requires daily communication with internal business contacts.
Requirements:
Willing to work night Shift
Willing to be assigned in Alabang Site
Candidate must possess at least a Bachelor’s/College Degree in Business […]
Financial Analyst - Alabang (Night Shift)
(National Capital Reg - ALABANG (Night Shift))
Responsibilities:
Measures performance against key metrics/plans and analyzes variance to provide management with relevant and timely information regarding revenue, expense management, performance to plan, productivity analysis, headcount reporting, etc.
Performs highly complex financial analysis across regions, as well as operations as a whole
Prepares monthly and quarterly […]
Workforce Forecaster
(National Capital Reg - Quezon City)
Responsibilities:
Maintain and analyze historical trend data within Forecasting and Scheduling tool for all specified departments and countries. This includes maintaining accurate seasonal factors and holiday factors on a department-specific basis.
Provide local Operation Planning teams with contact volume, handle times, and staffing projections on a weekly, daily, and intra-day basis.
Prepare […]
Operations Manager - Alabang
(National Capital Reg - Muntinlupa City)
Manage performance on all programs to meet and exceed all client and company expectations. Ensure Key Performance Indicators (KPI’s) are achieved. May directly communicate with client regarding KPIs.
Directly supervises Team Leader and others such as Assistant Operations Manager (AOM). Responsibilities include interviewing, hiring, and training employees; planning, […]
Compliance Officer - Cubao (shifting)
(National Capital Reg - Quezon City)
Candidate must possess at least a Bachelor’s/College Degree, preferably in Accounting, Business or Finance.
Knowledgeable about SOX, PAS, BIR, SEC and other statutory reporting
Has exposure to internal audit, accounting, taxation, compliance
Has excellent oral and written communication skills
Pro-active, analytical and results-oriented
REQUIREMENTS:
Candidate must possess at least a Bachelor’s/College Degree […]
Senior Programmer Analyst Cubao (Night Shift)
(National Capital Reg - Quezon City)
Analyzes, reviews, and alters programs to increase operating efficiency or adapt to new requirements
Builds business applications that may include the following components: user interface, data modeling, data management and complex back-end systems
Works with System Analysts to define and develop architectural enhancements that provide additional functionality […]
Technical Analyst (Telecom)
(National Capital Reg - Quezon City)
- Perform system administration including phone station changes and voice mail box changes, call center programming including agents, skills, vectors, and hunt groups.
- Monitor traffic thresholds, system alarms and documentation of changes.
- Perform daily moves, adds and changes for APAC employees. Provide customer support through the Help Desk […]
Workforce Forecaster
(National Capital Reg - Quezon City)
Responsibilities:
Maintain and analyze historical trend data within Forecasting and Scheduling tool for all specified departments and countries. This includes maintaining accurate seasonal factors and holiday factors on a department-specific basis.
Provide local Operation Planning teams with contact volume, handle times, and staffing projections on a weekly, daily, and intra-day basis.
Prepare […]
