Jobs Call Center Philippines
SENIOR WORKFORCE MANAGER
RESPONSIBILITIES:
To ensure that forecasting, scheduling, and monitoring agent’s daily performance is sufficient so as not to hamper the activities of Operations Department.
Manage Workforce Team to achieve department goals.
Develop strategies so internal and external resources are coordinated in meeting resource requirements of clients.
Understanding of call center fundamentals is a must.
REQUIREMENTS:
Candidate must […]

Philippine Call Center Jobs
DEPARTMENT MANAGER FOR OPERATIONS (TECHNICAL SUPPORT)
RESPONSIBILITIES:
Direct the Technical Support Operations Department into a highly responsive group that meets the required performance standards.
Review and communicate daily performance, quality and attendance reports at the team and Department level.
Provide staffs with structured feedback on performance results.
Drive the Technical Support Operations Department to meet and exceed […]

Philippine Call Center Jobs
HUMAN RESOURCES SUPERVISOR
(National Capital Reg - Mandaluyong City)
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management or equivalent.
Required skill(s): Labor Relations, Policy Making.
At least 2 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Mandaluyong City.
Applicants should be Filipino […]

Qualifications

At least 1 year outbound sales experience in an international call center setting
Hard-core sales background is a must
Excellent communication and analytical skills

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