Archive for the 'ACCESS WORLDWIDE' Category

Access Worldwide - Mandarin CSR

Wednesday, May 6th, 2009

MANDARIN SPEAKING CUSTOMER SERVICE REPRESENTATIVES with signing bonus!
(National Capital Reg - Makati City)
Requirements:
* Fluently speaks and understands Mandarin
* Excellent verbal and written English communication skills
* Preferably with 6 mos. to 1 year experience in the call center industry.
* Experience in the financial, banking and/or business service industry is a plus.
* Must be willing to work [...]

Access Worldwide - Workforce Intraday Analyst

Tuesday, May 5th, 2009

Workforce Intraday Analyst / Real-Time Analyst (URGENT!)
(National Capital Reg - Makati City)
Requirements:
* Major Responsibilities:
* - Dynamically manage call center workforce for activities across a network of 4 sites,
* optimizing service levels on a real time basis, while ensuring the most efficient use of resources
* - Analyze call center metrics (ASA, AHT, Occupancy and Volume to [...]

Access Worldwide - Workforce Analyst

Saturday, March 21st, 2009

Access Worldwide is a premier marketing and tele-services provider with expertise in reaching the growing multicultural and established mainstream markets. Our services include inbound and outbound customer service, customer recruitment, win-back programs, product recall, special promotions and database maintenance.
Workforce Analyst - Intraday (URGENT)
(National Capital Reg)
Requirements:
* Major Responsibilities:
* - Dynamically manage call center workforce for activities [...]

WORKFORCE SUPERVISORS

Wednesday, July 2nd, 2008

Call Center Jobs Philippines
WORKFORCE SUPERVISORS
(National Capital Reg - Makati City)
Requirements:
Bachelor’s / College Degree Holder; Master’s Degree holder preferred
More than two (2) years experience in the same capacity in a call center industry
Excellent knowledge of workforce management tools (i.e. Blue Pumpkin, CNTRVIEW, IEX, etc.) and processes
Technical understanding of telecom hardware (i.e. PBX, ACD, IVR, etc.)
Demonstrated ability [...]

FINANCIAL SERVICE REPRESENTATIVES

Tuesday, July 1st, 2008

Call Center Philippines
FINANCIAL SERVICE REPRESENTATIVES
(National Capital Reg - Makati City)
Requirements:
Bachelor’s/College Degree holder.
Preferably with 6 mos. to 1 year experience in the call center industry.
Experience in the financial, banking and/or business service industry is a plus.
Must be willing to work on shifting schedules and/or graveyard shifts.
Must be willing to work in Makati City.
Must have excellent communication [...]

Recruitment Specialist

Wednesday, June 25th, 2008

Recruitment Specialist
(National Capital Reg - Makati City)
Requirements:
At least one (1) year recruitment experience in the same industry.
Bachelor’s degree holder in Psychology, Behavioral Science or othe related courses.
Excellent communication skills.
Ability to work in a fast paced environment.
Ability to manage multiple tasks simultaneously and deliver results according to business priorities.
Knowledgeable in the use of MS Office applications.
With [...]

Training Supervisor

Saturday, June 7th, 2008

Training Supervisor
(National Capital Reg - Makati City)
Requirements:
DUTIES AND RESPONSIBILITIES:
Works with the Sr. Training Manager to build a high-performing training team through, recruiting, hiring, coaching, motivation, recognition, self-development and support of career development.
Develops and implements internal systems and procedures to ensure the cost-effectiveness, consistency and continuous improvement of training and Leadership Development Programs.
Takes the lead at [...]

CUSTOMER SERVICE REPRESENTATIVES (Financial Account)

Monday, May 12th, 2008

CUSTOMER SERVICE REPRESENTATIVES (Financial Account)
(National Capital Reg - Makati City)
Requirements:
Bachelor’s/College Degree holder.
Preferably with 6 mos. to 1 year experience in the call center industry.
Experience in the financial, banking and/or business service industry is a plus.
Must be willing to work on shifting schedules and/or graveyard shifts.
Must be willing to work in Makati City.
Must have excellent communication [...]

CS REPRESENTATIVES - Call Center Jobs

Thursday, April 24th, 2008

Philippine Call Center Jobs
CUSTOMER SERVICE REPRESENTATIVES (Financial Account)
(National Capital Reg - Makati City)
Requirements:
Bachelor’s/College Degree holder.
Preferably with 6 mos. to 1 year experience in the call center industry.
Experience in the financial, banking and/or business service industry is a plus.
Must be willing to work on shifting schedules and/or graveyard shifts.
Must be willing to work in Makati City.
Must [...]