Archive for the '24/7' Category

24/7 : Compensation and Benefits Specialist

Saturday, March 1st, 2008

Philippine Call Center Jobs / BPO Industry
Responsibilities:
Administers pay and benefits to employees within the site
Adheres to CompBen policies; escalates issues and concerns to immediate superior for appropriate action
Performs timekeeping for site employees
Coordinates with TLs, OMs, WFM for clarifications on timekeeping matters
Conducts orientation session on basic CompBen matters such as pay computation, benefits policies and availment [...]

24/7 : Compensation and Benefits Officer

Saturday, March 1st, 2008

Philippine Call Center Jobs
Requirements:
Candidate must possess at least a Bachelor’s/College Degree in any related field
At least 5 years of working experience in the related field is required, with at least 2 years in the same capacity
In-depth knowledge on Payroll and Compensation and Benefits Administration
Working knowledge on Payroll/Time and record keeping systems
Excellent communication and interpersonal skills
Strong [...]

24/7 : Senior Manager

Saturday, March 1st, 2008

Philippine Call Center Jobs / BPO Industry
Responsibilities:
This position is responsible for delivering program wide performance for the client by analyzing, tracking monitoring and coaching on the performance of a cluster of service delivery units composed of Operations Managers, Team Leaders and Call Center Representatives. . The objective is to consistently meet client goals and service [...]

24/7 : Call Center Workforce

Saturday, March 1st, 2008

Philippine Call Center Jobs
Responsibilities:
Understand historical data and volume projections; monitors and adjusts IEX to maximize resource utilization.
Monitor call traffic to meet required call-handling, adjusting call routing configurations or staffing levels on a real-time basis as needed to ensure campaign KPIs are met
Monitor intra-day scheduling forecast compared to actual volumes make necessary adjustments throughout the day [...]

Call Center / BPO Industries : Technical Service Representatives

Friday, February 15th, 2008

24/7 Customer Philippines Inc.
Requirements:
Bachelor’s Degree in a related field from a four year college or university
At least 6 months experience in the call center industry from a technical account
For undergraduates, completed at least 2 years of college with at least 1 year experience in an international call center.
Strong customer service orientation
Strong PC, keyboard and Internet [...]

Compensation and Benefits Specialist : 24/7 Customer Philippines Inc.

Thursday, February 14th, 2008

Compensation and Benefits Specialist
(National Capital Reg - Makati)
Responsibilities:

Administers pay and benefits to employees within the site
Adheres to CompBen policies; escalates issues and concerns to immediate superior for appropriate action
Performs timekeeping for site employees
Coordinates with TLs, OMs, WFM for clarifications on timekeeping matters
Conducts orientation session on basic CompBen matters such as pay computation, benefits policies [...]

Administrative Assistant : 24/7 Customer Philippines Inc.

Thursday, February 14th, 2008

Administrative Assistant
(National Capital Reg - Makati)
Requirements:

Should possess at least a college degree
Willing to work long hours and overtime
Should speak fluent English and a working competency in written English
At least 6 months experience in the same capacity
Proficient in MS Office applications
Open to graveyard and/or shifting schedule