Call Center Jobs eTelecare – Technical Sales Representative
Technical Sales Representative – Muntinlupa City
(National Capital Reg – Muntinlupa City)
Responsibilities:
As a technical sales representative, you will have the opportunity not just to practice and enrich your IT-related and customer service skills, but also develop a third skill-set in selling and promoting products and services for our client, a major computer manufacturer.
Primarily, you will provide inbound technical support for customers, including troubleshooting and resolution walk-through of hardware, software and networking issues of desktop and laptop users.
In addition, you will play the role of a trusted technical adviser, offering solutions and upgrades that you’d deem beneficial to the customer. This includes various products (PC parts, software, storage devices, etc.), as well as services like one-time phone support and warranty extensions or renewals.
Successful candidates can look forward to generous spiffs for hitting sales targets, extensive training that the program provides, on top of a competitive compensation package.
Requirements:
* Good English communication skills
* Completed at least 2nd year in college.
* Call center experience in a tech-related account is a plus
* Should have functional to advanced knowledge in PC troubleshooting: hardware, software and networking
* Willing to do suggestive selling
* Amenable to graveyard shifts and rotating schedules
* Should be a Filipino citizen or holder of relevant residence status
* Willing to be assigned in Alabang
* Willing to work full-time
Company Name :
eTelecare, A Stream Global Services Company
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Public Limited Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Company Tel :
(02) 580.65.30
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