Call Center Jobs : ACS Phils
Collections Analyst
(National Capital Reg)
Responsibilities:
Perform Financial Transactions
• Organize work list to prioritize by outstanding dollars, risks levels, pay history and overall customer value.
• Analyze accounts receivable information to determine priority.
• Reconcile transactions and/or accounts.
• Resolve all dispute cases to a mutual satisfactory end between customer and Company.
• Assist Credit Analyst to resolve order holds.
• Make improvement recommendations to management.
• Make recommendations for customer work out with credit manager.
• Support monthly/quarterly customer review meetings.
• Work with customer account teams to identify trends and opportunities for improvement.
• Handle customer and supplier phone calls with a high degree of customer service
• Assist in preparing operating and management reports
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Finance/Accountancy/Banking or equivalent.
* 5+ years of equivalent experience (including 2-3 years of relevant collection activities)
* Knowledge of all state and federal laws and regulations for Business to Business applying to credit granting or collection activities a plus but not required.
* Strong communication (written/oral) and negotiation skills
* 8 Full-Time positions available.
* Must be willing to work at night shift
Affiliated Computer Services, Inc. (ACS Phils)
7th Flr., One E-COM Center Bldg. cor. Harbor Drive and Sunset Ave., Mall of Asia Complex Pasay City.
Website: http://www.acs-inc.com
