Brady Philippines – Collections Representatives
Collections Representatives
(National Capital Reg)
Requirements:
* Collections experience is required.
* Excellent communication skills in English.
* Proven strong verbal presentation skills to customers.
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone.
* Has an ability to deliver information at customer’s knowledge level in an understandable manner.
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries.
* Demonstrated in-depth, creative problem solving skills and excellent decision-making abilities.
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* Driven and self-motivated.
* High ethics and good overall judgment.
* Ability to work independently to complete assigned tasks in a timely manner.
* Willing to work on shifting schedules, weekends and holidays if needed.
* Must be at least 2 years college level.
* SAP experience an advantage.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* Full-Time positions available.
Brady Philippines
3//f Worldwide Corporate Centre (formerly Star Mall Annex) Shaw Boulevard Mandaluyong 1552
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