Black Belt Certified Six Sigma Full Time Professionals

(For Team Expansion)
(National Capital Reg – Mandaluyong City)

Responsibilities

Requirements

* Six Sigma Black Belt Certified for at least 3 years full time practice.
* Education: At least a Bachelor’s/College Degree or Post Graduate Diploma/Master’s Degree in Engineering, Statistics, Mathematics, Finance or equivalent.
* Extensive experience in Six Sigma project management and mentoring, training facilitation, and continuous improvement/quality initiatives.
* Good working knowledge of the principles and philosophies of analytical problem solving techniques.
* Good statistical knowledge and application.
* Ability to balance and effectively prioritize workload to meet deadlines.
* Excellent interpersonal, organizational, mediation, and negotiation skills.
* Strong and effective verbal/written communication and presentation skills.
* BPO industry experience would be an advantage.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably assistant manager / managers specializing in Quality Control/Assurance/Inspection or equivalent.
* Applicants must be willing to work in Makati/Mandaluyong.
* Acts as subject matter expert on Six Sigma initiatives tied directly to strategic business unit objectives and operations strategy
* Mentors Six Sigma projects towards successful completion
* Retains talents by proactively engaging with people and provide coaching to ensure development of direct reports, if any
* Provides assistance and acts as resource person to functional departments and business units for problem solving and data analysis
* Partners with Transactional Quality to consistently achieve key metrics of success
* Promotes principles of process excellence and innovation through simplification, stabilization, standardization and automation
* Works with Finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Six Sigma project
* Actively leads teams and provides individual contribution in problem solving efforts on selected projects including enterprise-wide Black Belt projects
* Identifies and works to remove barriers that slow down or prevent the successful attainment of Six Sigma project target
* Provides management with project status, updates, feedback and appropriate reporting of ongoing Six Sigma projects
* Attends and reviews projects during toll gates, and approves project leader for certification
* Complies with the company?s policies and procedures, including information security
* Acts as subject matter expert on Six Sigma initiatives tied directly to strategic business unit objectives and operations strategy
* Mentors Six Sigma projects towards successful completion
* Retains talents by proactively engaging with people and provide coaching to ensure development of direct reports, if any
* Provides assistance and acts as resource person to functional departments and business units for problem solving and data analysis
* Partners with Transactional Quality to consistently achieve key metrics of success
* Promotes principles of process excellence and innovation through simplification, stabilization, standardization and automation
* Works with Finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Six Sigma project
* Actively leads teams and provides individual contribution in problem solving efforts on selected projects including enterprise-wide Black Belt projects
* Identifies and works to remove barriers that slow down or prevent the successful attainment of Six Sigma project target
* Provides management with project status, updates, feedback and appropriate reporting of ongoing Six Sigma projects
* Attends and reviews projects during toll gates, and approves project leader for certification
* Complies with the company?s policies and procedures, including information security

IBM Daksh, a wholly owned company of IBM Corporation, is a leading provider of Business Process Outsourcing (BPO) solutions with over 20,000 employees spread out across its India and Philippine operations centers.

Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer relationship management solutions to its Fortune 500 clients, including call handling, email processing and technology support.

IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.

Heralded as the “Contact Center Vendor of the Year” in Asia Pacific by Frost and Sullivan (2006), IBM Daksh is all set to spearhead the next generation global operations in business transformation.

Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.

FOR TEAM EXPANSION.
Candidates are urged to join ASAP.