Alabang CSR
Alabang CSR (Inbound Sales)
(National Capital Reg)
RESPONSIBILITIES:
• Provide world-class customer service through inbound or outbound calls by: responding to the clients’ issues and concerns; handling customer inquiries and complaints; and providing information on products and services
• Provide customer satisfaction by effectively handling customer problems through diagnosis and providing of solutions for technical and service issues
REQUIREMENTS:
• Completed at least 2 years in college or a 2-year vocational course (with no back subject in first year and second year)
• Not currently enrolled
• Average to excellent English verbal communication skills including active listening
• Ability to handle stress and provide excellent customer service
• Must have good judgment and problem-solving skills
• Excellent phone handling skills
• Computer literate and must be proficient in keyboarding
• Ability to analyze complex technical issues
• Knowledgeable in computer applications, internet and troubleshooting
• Call center experience is an advantage but not a requirement
• Willing to work on shifting schedules / graveyard shift
• Full-time positions available
WALK-IN AND ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
Office hours: 9:00 am to 3:00 pm, Mondays to Fridays(except holidays)
Please bring 4 copies of updated resumé and be in business attire
Makati Office:
JobStreet SELECT (BPO)
11th Floor Vicente Madrigal Bldg., 6793 Ayala Ave., Salcedo Village, Makati City 1227
(beside PBCom Tower)
Boni Office: 8th Floor, Cybergate Center Tower 3, Robinsons Pioneer Complex, Pioneer St., Mandaluyong City 1550 (at the back of Robinsons Pioneer Mall)